We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
How will you affect the business?
- Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
- Secure existing business and drive the sale of additional services and lines of coverage.
- Communicate effectively with your buyer in the client organization as well as with day-to-day client representatives.
- Guide your team members in addressing a client’s risk management needs through consultative conversations.
- Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
- Conduct periodic audits to ensure your compliance to standards and service level.
- Maintain accurate client and policy data and documents within your Gallagher system.
- Use Gallagher's technology to improve productivity and quality.
- Effectively manage multiple competing priorities.
What skills will make me successful in this role?
- Ability and desire to provide results
- Develop professional relationships with your internal and external partners
- Effective communication
- Utilize your resilient and adaptable mindset in the face of shifting priorities
- Eagerness to collaborate with all Gallagher teams and employees.
Required:
- Bachelor's degree with 1+ years Client Service and/or claims management experience -OR- High School degree/GED with 3+ years Client Service and/or claims management experience.
- Property & Casualty Insurance License.
- Proficiency in Microsoft Office.
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We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.