Address
Form of work
SalaryWhat You'll Do:
We’re looking for a Manager – Client Services to join our Pension Risk Transfer team! In this role, you’ll lead a team of client facing team members ensuring a high-level of value and service while developing team capabilities and effective working relationships across our organization!
What you'll do
- Identify, set, and achieve division goals, ensuring results align with business unit and corporate initiatives and goals. Keep upper management informed of results and emerging trends.
- Manage performance to ensure right people are in the right jobs. Develop a staff that encourages ownership, accountability, risk, creativity, decision making, and results. Create an environment that values others contributions and inspires trust and respect between team members. Disseminate information regarding decision, plans, and activities. Encourage participation in decision making and allow others to influence decisions.
- Develop and carry out department budget, staffing, and organizational plans. Includes both implementation and ongoing analysis.
- Establish and maintain effective working relationships with staff throughout business unit and the company in order to identify and understand customer and business unit needs and objectives; plan accordingly, and implement solutions to improve effectiveness and results. Connect service teams to promote collaboration and communication to support service delivery across multiple product lines.
- Resolve escalated issues of a sensitive or critical nature. Negotiate solutions and act as a liaison with customers when necessary.
- Perform other job-related duties and special projects as required.
Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!
Who You Are:- Bachelors' degree, or equivalent, preferred
- 6+ years of related work experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
- 3+ years of prior formal or informal (project management) leadership experience preferred
- Requires excellent analytical, problem solving, communication, organizational/management, leadership, interpersonal, and negotiation skills
- Knowledge of finance, insurance, retirement/defined benefits, customer service preferred
- Proficient user of Microsoft office tools including Word, Excel and PowerPoint
Work Authorization/Sponsorship
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window:We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Date First Posted (TTF): 1/31/2024 Latest Post Date: Careers - US: 1/31/2024LinkedIn Remote Hashtag
: #LI-Remote
