Slot Technician

JOB DESCRIPTION SUMMARY

Responsible for providing front line support and maintenance of Gaming Equipment. The Slot Technician reports to the Lead Slot Technician or Slot Supervisor. The work environment is fast paced, demanding and requires the employee to be highly motivated and provide superior guest service at all times.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Repair and testing of Gaming Equipment/parts per the repair/testing procedures.
• Organizing the parts inventory currently available for Slot Technician.
• Reviewing test procedures and implementing its contents.
• Maintenance of all current Slot Department Test Equipment and Tools.
• Install or moving of any Gaming Equipment to desired areas.
• Training/sharing knowledge to Slot Employees.
• Assist Slot attendant with verification of Fills/Jackpots and problems and issues concerning gaming equipment.
• Interact with Slot Department Employees to establish a strong teamwork environment and to interact with casino guest to establish a solid employee/guest relationship.
• Able to comply with technical specifications; conduct product testing with documentation provided by the Lead Technician and to be able to work under minimal supervision.
• Utilize computer skills to monitor technical conditions related to applicable gaming equipment.
• Install/remove gaming equipment to locations specified by the Lead Slot Technician or Director of Slots
• Adhere to company policies and procedures
• Must be able to work varied shifts, including nights, weekends and holidays.
• Must be able to carry 50 lbs.

EDUCATION & EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Excellent troubleshooting skills a must
• Knowledge of and experience in slot Player Tracking Systems
• Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment
• Two (2) or more years of recent and related experience installing, servicing, adjusting and repairing slot machines
• Must possess excellent communication skills including the ability to write routine correspondence and to speak effectively to the public
• Knowledge of and experience with Microsoft office products
• Ability to deal effectively and interact well with customers and team members
• Cabling and network knowledge and experience is a major plus
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel
• Must be able to work in an environment with exposure to second hand smoke and high noise levels