Description
Requirements
- Respond to machine and dispenser calls in a timely matter
- Prioritize calls according to urgency and current location
- Communicate with dispatchers and other techs to efficiently manage open calls of all types
- Troubleshoot gaming devices, and make repairs as needed
- Address money needs in conjunction with management
- Manage the inventory of the route van to ensure parts are available when repairs are needed
- Interact with clerks, management, and customers to solve gaming disputes as they arise
- Complete all necessary documentation for device entry and vault logs
- Keep slot vehicle clean and in good condition
- Perform preventative maintenance on machines
- Perform other duties as assigned
Requirements
- High school diploma or equivalent
- Troubleshooting ability
- General knowledge of gaming devices and peripheral devices preferred
- Computer and electronics background preferred
- Money handling experience
- At least 21 years of age
- Valid driver's license
- Clean and current DMV printout
- Ability to lift up to 50lbs