Slot Service Technician, Gem Quad Cities Region

Delaware North Gaming is hiring a full-time Slot Service Technician to join our team at GEM at multiple locations in Illinois. As a Slot Service Technician, you will be responsible for ensuring all video gaming technology machines are kept in good working order.

If you are looking for a role offering teamwork, excitement, and career growth, apply now. 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Delaware North Gaming operates GEM - Gaming & Entertainment Management - Illinois LLC - in Naperville, Illinois. GEM provides the best gaming equipment, video gaming terminals, and services for casino operations. Delaware North Gaming offers a wide variety of gaming options such as player slots and video gaming machines, table games, poker rooms and tournaments, and mobile sports betting.

• Ensure all GEM owned equipment is kept operational and in compliance with state regulations
• Develop working knowledge of gaming machine parts as well as equipment operation and repair
• Ensure all established policies and procedures are adhered to
• Apply conflict resolution regarding gaming equipment issues
• Work as an ambassador for GEM

• No high school diploma or GED required
• Minimum of 2 years of related experience or training required
• Must be comfortable securing, handling, and transporting large sums of currency
• Intermediate computer skills
• Maintain a valid driver's license and must be able to maintain appropriate gaming license in accordance with the State of Illinois Requirements
• General knowledge of gaming regulations

• Ability to operate a motor vehicle for extended periods of time
• Ability to lift up to 70 pounds