Siu Investigator

WHO WE ARE:

Harford Mutual Insurance Group is a growing, dynamic community partner located in Bel Air in Harford County, Maryland, offering a positive, diverse, and inclusive work environment with a rich company culture. We provide commercial property and casualty insurance products and services to a regional market. Founded in 1842 on the principles of mutuality for our business clients, our agents, and our company, we believe in insuring opportunity through mutual success and invite our employees to continue that tradition with respect, integrity, exemplary service, and personal responsibility.

THE OPPORTUNITY

Conduct field investigations to assist in validating legitimate claims and identifying suspect claims in the worker's compensation, liability, personal injury, and property lines of business.

WHAT YOU'LL DO:

• Works with all departments for opportunities to assist with analytics, records review, social media, and data base searches.
• Completes a detailed, professional report of research and findings. 
• Conducts on-site surveillance and activities checks for small to high complexity exposures in all lines of business (worker's compensation, liability, and property claims)
• Conducts surveillance of assigned subjects using digital video cameras and other related surveillance equipment
• Documents activities observed or recorded in a detailed, professional investigative report.
• Makes recommendations for further investigation, as appropriate, on evidence of possible fraud to assist claims and other department staff in their decisions-making on whether to accept, deny or settle a claim or refuse a request for policy issuance or modification.
• Conducts special investigations, including recorded statements, interviews, scene investigations/photos and interacting with law enforcement and other governmental agencies to secure and retrieve evidence.
• Assists in developing and training office personnel on fraud awareness.
• Performs other duties or special projects as required or as assigned by a supervisor.

WHAT YOU'LL BRING:

• At minimum an associate degree with a bachelor's degree preferred
• 1-3 years of SIU experience in the general liability, personal injury, worker's compensation, and property casualty areas.
• 1-3 years of claims industry, law enforcement and/or fraudulent claims surveillance experience.

WHO YOU ARE:

• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive
• Excellent communication and interpersonal skills
• Ability to multitask and remain flexible regarding workload, schedule, and assignments (occasional off hours or weekend assignments).
• Ability to exercise good judgment.

Visit our Careers Page for more information on our competitive compensation/benefits packages.