Site Supervisor, Copy & Mail Center

Site Supervisor

Collegiate Press has been providing management solutions to Colleges and Universities for over 30 years. Our team members, along with a very serious commitment to servicing our clients, are why we have been successful. We are large enough to meet our clients’ needs yet small enough to adapt very quickly to the changing needs in our industry.

As we continue to grow, we need more talented decision makers to join our efforts.

Qualified candidates will possess:

· At least 2 years of experience specifically managing a team in one of the following environments: college copy/printing center, retail copy/print shop, or corporate copy/print center. Mail center management is a plus

· At least 2 years of experience with directing staff members, presenting performance reviews, and making hiring decisions.

· At least 3 years of face-to-face customer service experience with a proven track record of keeping customers happy.

· Detail oriented with the ability to multi-task

· Familiarity with design, print production and mail software/technology required

· Knowledge of digital workflow processes is a must

· Experience with daily mail sorting, distribution a plus

· Understanding and experience with offset print processes is a plus

· Creative layout knowledge and understanding of popular design programs a plus

· Business mail knowledge a plus/ knowledge of postal regulations is a plus

· Stable job history with no more than 3 jobs in the past 5 years.

· Bachelor degree preferred, High-School education a must.

· Proficient skill level with MS Office programs, email and Internet usage

· Hands-on operation of copy and mail equipment

· Lift packages that may exceed 40lbs

Requirements

The Site Manager’s responsibilities will include, but are not limited to:

· Supervising all account operations, including personnel, equipment, service vendors, and operational systems.

· Training, guiding, and supervising all Customer Service Operators and/or Machine Operators to ensure effective account operation.

· Communicating consistently with customers to ensure that all services are performed with a high degree of satisfaction.

· Coordinating account production activities to meet all required client agreements.

· Develop/improve standard operating procedures for the site.

· Processing all billing and required reports

· Handling of inbound and outbound packages and industry tracking systems

· Managing staffing plans (including backup during absences and temp usage).

· Providing print solutions to clients

· Providing mail solutions to clients

· Identifying opportunities within existing accounts for revenue and profit growth.

Collegiate Press is an equal opportunity employer.

Only those candidates meeting the above requirements will be contacted. No relocation is planned for this position.

Medical/dental, 401(k), and more. As part of our pre-employment process, we require that applicants agree to submit to drug and background screenings. We will contact only those who are a potential match.

Job Type: Full-time

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Overtime

Experience:

• print mailroom managent: 2 years (Preferred)

Work Location: In person