Site Supervisor

We are seeking candidates who can provide professional, courteous, and efficient service to our Providers, staff, and patient families. As first impressions are lasting, it is imperative that our Site Supervisor portrays patience, understanding, empathy and professionalism. We are looking for a long-term employee with a great attitude - A true team player.

This position is responsible for overseeing Front Office Staff with scheduling and checking in patients for appointments in an efficient warm, friendly, and timely manner. Responsible for working with the front desk, medical assistants, medical records departments, team members, and administration members as well as supervising daily operations of the clinic to ensure quality patient care and excellent client service.

Responsibilities:

• Provide Leadership and Management to Clinical Staff and Front Office Staff
• Supervise and coordinate various personnel actions including, but not limited to, hiring, performance appraisals, corrective action, promotions, timeclocks and vacation schedules.
• Train on existing and new procedures/protocols pertaining to Wayzata Children's Clinic, with follow up auditing of procedures
• Participates in development of policies, procedures and standards for all clinics.
• Evaluate and monitor clinic flow to ensure that patients are scheduled appropriately and other processes to maximize efficiencies.
• Back up for Front Office tasks when needed including, but not limited to; scheduling, prepping, scanning/medical records/patient reports etc.
• Attend designated events and meetings, as necessary, including evenings and weekends.
• Maintaining a positive and welcoming atmosphere

Qualifications:

• High School Diploma or GED
• Minimum of one year of experience, preferably in a medical office setting
• Computer and multi-line experience
• Capability to multi-task and succeed in a fast-paced environment
• Computer proficiency is needed
• Great written communication skills
• Medical Terminology is a plus
• Willingness to learn and adapt in a dynamic environment
• Team Player

Position Details:

• Full Time
• Monday-Friday 8:00am-5:00pm
• Salary starts at $49,920 annually (Dependant on experience)
• Location: Maple Grove, MN / In Clinic position
• 90 Day Training period
• Exempt (Not eligible for overtime)
• Benefits include but are not limited to:
  • Medical, Dental, Vision, 401K, LegalShield, Phone Discount through AT&T, Short/Long Term Disability
• 8 Paid Holidays
• One floating holiday
• Birthday Holiday
• Dress Code: Business Casual, Jeans on Fridays!

Our Philosophy:

• Patients and Families First: A Great Experience Every Time
• Be professional (Employee to Patient and Employee to Employee)
• There is a cooperative spirit and helpful attitude among co-workers and Employees of all departments.
• The Company's goals and policies are followed at all times. Be respectful (Employee to Patient and Employee to Employee)

HEALTH-y Customer Service and Communication

Heartfelt welcome

Excellence and Empathy with every interaction

Anticipate needs with a positive Attitude

Listen

Timeliness and Take the Time

Honest, sincere and genuine in all interactions

Company:

Wayzata Children's Clinic is a growing practice that specializes in the ongoing needs of children in an environment that is friendly, family-oriented, and compassionate. We offer the highest quality pediatric care and patient education possible. Our practice is independently owned and governed by our physician owners.

We have 5 locations around the metro: Chaska, Delano, Maple Grove, Minnetonka and Spring Park!

Check out our website at www.wcclinic.org to learn more about our clinics.

See you soon!