Site Reliability Engineer (Sre)

About CLS:
CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars' worth of currency flows through our systems each day.
Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world's most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.
CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle - whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.
Our ambition to make a positive difference starts with our people. Our values - Protect, Improve, Grow - underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking.
Job Purpose
The role is primarily responsible for ensuring that SRE methodologies are applied to the cloud hosted environment. In addition, the role will act as a central point of expertise for SRE automation across the Platform Operations team.
Essential Job Functions

• Responsible for implementing SRE methodologies within the cloud hosted environment, including automation of TOIL and definition / implementation of SLOs and SLAs.
• Establish SRE as a practice within the Cloud team and working closely with Infrastructure Engineering enhance observability and telemetry to ensure the Cloud hosted services have appropriate Service metrics and monitoring.
• Build out GitOps practices for use in the cloud hosted environment using tooling such as Terraform and Ansible. Provide a liaison between Engineering and Cloud Operations to fully embed Infrastructure as Code for all new cloud hosted deployments.
• Provide support escalation for Cloud and Automation related issues ensuring that Production stability is always the primary requirement.
• Ensure risks and stability issues in the cloud hosted environment are understood and addressed where possible through SRE best practice as part of any incident postmortems.

Minimum Education Required

• Bachelor's degree educated or equivalent
• Industry standard IT certification desired e.g. AWS / Microsoft / VMware / Redhat Linux

Minimum job-related Experience Required

• Must have strong technical operational support experience within an infrastructure services team preferably supporting either on-premise compute or cloud hosted environments.
• Strong understanding of automation technologies ideally including Terraform and Ansible and ability to use these tools to drive Infrastructure as Code through GitOps methodologies.
• Knowledge of at least 1 scripting language, preferably either Python or Powershell.
• Minimum of 2 years experience applying SRE methodologies within a support team and an understanding of Service Level metrics associated with this.
• Experience of APM tools (e.g. Grafana / Datadog / Dynatrace).
• Experience of working in a regulated financial services / banking organization.

Special Skills/Knowledge

• Able to understand and use at least one cloud hosted services including either AWS or Azure.
• Possesses a strong service-orientated mindset, can consistently deliver a high level of service to the business.
• Able to make and influence decisions with peers, stakeholders and management.
• Able to communicate effectively with both business and technical staff at all levels. This includes communicating complex technical issues to different levels of management.
• Able to work proactively, own complex deliveries and provide regular updates to management and stakeholders.

Our commitment to employees:
At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:

• Holiday - UK/Asia: 25 holiday days and 3 'life days' (in addition to bank holidays). US: 23 holiday days.
• 2 paid volunteer days so that you can actively support causes within your community that are important to you.
• Generous parental leave policies to ensure you can enjoy valuable time with your family.
• Parental transition coaching programmes and support services.
• Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
• Affinity Groups (including our Women's Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
• Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don't.
• Active support of flexible working for all employees where possible.
• Monthly 'Heads Down Days' with no meetings across the whole company.
• Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
• Private medical insurance and dental coverage.
• Social events that give you opportunities to meet new people and broaden your network across the organisation.
• Annual flu vaccinations.
• Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
• Discounted Gym membership - Complete Body Gym Discount/Sweat equity program for US employees.
• All employees have access to Discover - our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
• Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.