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Form of workConsider a new opportunity today as a Site Manager - Legal Managed Services with IST Management Services. IST is the fastest-growing, national, facilities management company in the industry. IST is a business process outsourcing (BPO) company specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
The Site Manager operates with a passion for excellence and this position is a key management position charged with maintaining and growing operations for national account(s). Manages on-site facilities to include, but not limited to, mail, copy, fax, reception, conference room, hospitality, and other administrative services in law firms. Full time, direct hire.
Salaried Compensation: $18.50 - $19.50 hr. DOE
Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off
Full Time Hours: Non-Exempt Position - 40 hours per week.
*Annual Raise with paid vacations!
Check out istmanagement.com for more info on us!
The Site Manager - Legal Managed Services is a full-time role and performs office services work. Hours will generally range within M-F 8:00AM- 6:00PM.
- Maintain effective written and oral communications with clients and employees.
- Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work.
- Ensures all work standards are met on a consistent basis.
- Ensures all work standards are met on a consistent basis by IST site employees.
- Accurately prepare and distribute management reports to the client in a timely and consistent manner.
- Insures maximization of productivity through efficient use of standard operating procedures.
- Develops new procedures to improve the operation of the sites and to lower operating costs.
- Manages, trains and coaches employees and develops a work environment that promotes high motivation and customer satisfaction.
- Ensures the proper and safe use of all equipment used by employees.
- High school diploma or equivalent (GED)
- One to four years’ experience supervising or managing similar operations
- Mail/copying/scanning/mailing/scanning/hospitality, Copier equipment experience
- Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred.
- Ability to communicate both verbally and written with customers and other employees both one-on-one and during meetings
- Knowledge of supervisory techniques to manage, motivate and train employees
- Ability to prepare reports and present information to customers
- Must have attention to detail and critically think through and resolve problems
- Must have customer service skills and be able to maintain a consistent, high level of service
- Must have ability to multi-task, manage multiple accounts and establish priorities
- A valid driver’s license and/or reliable transportation to and from work
- Lifting up to 55 pounds
- Standing for long periods of time
- Significant walking
- Willingness to cross-train for other job functions
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
