Assistant Site Manager

Description:

Become a part of our team and earn a competitive hourly rate of $21.63, with the additional opportunity to qualify for quarterly incentives based on site performance.

Moo Moo Express Car Wash operates under the parent company of Express Wash Concepts, one of the region’s award-winning, fastest-growing companies, and can offer you just that! We are more than a car wash – and are looking for individuals interested in Growing With Us!

Why Choose Moo Moo Express Car Wash? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join Moo Moo in our mission to make a difference through the power of clean.

Benefits to joining Moo Moo Express Car Wash

• Competitive wages
• Commission on Wash Club membership sales
• Pay increases through training and growth opportunities
• Ongoing training and development
• Unlimited Wash Club membership
• 50% off retail items, supplied uniforms
• Paid vacation per Employee Manual
• Healthcare benefits, Vision, Dental & Life Insurance
• HSA contribution of $1000 per year (with qualifying plan)
• Educational reimbursement up to $2,500 per year

Essential Duties and Responsibilities

As an Assistant Site Manager, you will assist the Site Manager to ensure the store is operating and exceeding customer service needs. You will also focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledgebase.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Job Requirements

• Must have a high school diploma or an equivalent certificate.
• 2-year college degree preferred (but not required)
• Must have at least 1 year of leadership experience
• Basic IT and computer skills (POS, Microsoft Office, G Suite)
• Ability to work flexible hours including evenings & weekends.
• Be present in the moment with a positive attitude.
• Ability to coach, mentor, and train
• Present professional image according to appearance guidelines
• Strive to exceed expectations and maintain accountability.

Work Environment and Physical Demands

• Required to stand and move throughout the site for the entire shift.
• Ability to work on your feet for an entire shift in a fast-paced environment.
• Ability to work outside in all weather conditions.
• Ability to lift 25lbs.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

Requirements:

Today, the parent company of Express Wash Concepts includes Moo Moo Express (Central Ohio), Flying Ace Express (Greater Dayton), and CLEan Express (Greater Cleveland). With over 35 locations currently in operation and continued projected growth of over 25% each year, Express Wash Concepts is nationally recognized as a Top 25 car wash and in 2020 was named to the Inc. 5000 list of America's fastest-growing private companies.
We are proud to offer our customers a fast, high-quality, fun, and eco-friendly car wash at a great value! We recycle our water, use all high-efficiency equipment and biodegradable soaps to ensure the lowest environmental impact. Our high-tech Envirosoft equipment gently and effectively cleans our customer's cars to a showroom finish.
We strive to provide our customers with exceptional customer service and the best wash experience possible. In turn, we offer our valued Team Members the opportunity to learn and thrive in an environment where hard work and effort is noticed and appreciated. Our goal is to create lifetime positions for lifetime employees! In addition to offering some of the best entry-level wages and benefits in the service industry, we grow great people by offering career opportunities that teach important, transferable life skills including financial management, customer service, production, and mechanics. We pledge to hire people to grow with our Company and provide training and ongoing tools so our employees can continue to thrive! Our Certification Path to Success begins at the New Hire level, with the opportunity to earn hourly wage increases and bonuses in as little as 30 days through our chemical, technical, and team member certification programs.
Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
Upon offer, selected candidates are required to complete an I-9 verification and a pre-hire background check.