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Salary- The CSR will be responsible for ensuring that all orders, Shipping and receiving documents are completed accurately and done in a timely manner.
- CSR will need to communicate with the customer as required and in conjunction with inbound and outbound schedules.
- Provides scheduling of all inbound and outbound freight in compliance with warehouse operations.
- Coordinates receiving and shipping documents, verifying accuracy.
- Gathers and maintains all data and records relative to shipping and receiving activities.
- Verifies accuracy on shipping orders and shipping quantities matching picking documents.
- Assisting with discrepancies and assists in resolving.
- Collects all documentation for inbound freight and route to the proper recording keeping unit.
- Directs and oversees the pallet control and exchange program.
- Aids on special projects at the discretion of the Lead CSR or CSR Supervisor.
- Answers and routes all telephone calls in a polite and professional manner, taking messages and routing to proper individual in a timely manner.
- Ensures security processes are followed with regard to the front desk driver and visitor sign in sheet.
Basic Requirements:
- College Diploma preferred but not necessary.
- Strong computer knowledge including MS Office applications.
- Basic typing skills.
- Shipping software knowledge including UPS and FedEx.
- Must be able to work in varying facility conditions including poor lighting and ventilation.
- Ability and availability to work irregular or extended hours including night, weekends and potentially holidays as needed by the customer.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Industry, CA: Relocate before starting work (Required)
Work Location: In person
