Shipping Clerk

About the Company

Pan-Am Dental is a full-service dental lab specializing in Crown & Bridge, Flexible & Traditional Partials, Implants, Full Denture and Orthodontic Appliances. We are located in the heart of Downtown Savannah, minutes from amazing parks, shopping, dining, entertainment and beautiful beaches. Pan-Am Dental is a highly sought-after employer, offering abundant chances for career advancement and fostering a warm and supportive atmosphere where teammates genuinely look out for each other.

We offer competitive wages, time off & benefits. We can’t wait to meet you.

Position Description

The Shipping Clerk reviews, processes, and invoices laboratory cases and handles shipping logistics for various dental products.

General Duties & Responsibilities

• Review, process, record, and invoice all cases entering and departing from the laboratory in an efficient and effective manner.
• Perform all billing activities, ensuring accurate invoicing of all cases leaving the system.
• Establish check points to verify that invoices are appropriately matched to the pan number and client name before shipment.
• Open shipping boxes, identify all contents, and ensure that they are secure.
• Adhere to procedures for identifying the method of shipment for both local and national carriers and place completed boxes in the appropriate area for scanning and final disposition.
• Maintain records of products shipped and received by preparing regular shipping and receiving reports for managers.
• Troubleshoot and report any shipping issues to management promptly.
• Assemble shipping boxes and acquire all necessary materials for shipping.
• Label, disinfect, and remove impurities from impression bites, crowns, and other items.

Qualifications

• Possession of a High School Diploma or its equivalent.
• Experience in the shipping industry or a related field.
• Proficiency in using computers and performing data entry tasks.
• Prior experience working in the dental industry preferred.
• Aptitude for learning new computer programs.
• Physical dexterity and stamina to stand for extended periods, lift heavy objects, and perform other physical duties as needed.

Key Attributes

• Display enthusiasm and a positive attitude – you approach challenges with a can-do spirit and inspire others with your positive energy.
• Take initiative – you quickly and accurately identify roadblocks, rally your resources, provide options to our partners, and execute.
• Unafraid to ask questions.
• Autonomous leaner – you can think, act, and pursue your studies independently; you’re motivated to learn about the dental lab space.
• Excellent written and verbal communication – you understand that communication is key in preventing and turning around a poor experience. Excellent communication is precise, clear, compelling, and personable.
• Organized with a strong attention to detail and accuracy.
• Receiving feedback is important to you – you know that coaching, feedback, and direction are delivered with good intention and necessary to grow and level-up in the organization.
• Able to be flexible – you can easily shift priorities and manage your time effectively.
• Diplomatic – you take care to weigh outcomes, think about your response, manage realistic expectation.

Company Culture

Pan-Am Dental's company culture is all about keeping it real. We totally get that work is just one part of life, so we make sure our employees have plenty of time to kick back and enjoy themselves. But don't get us wrong – we take our work seriously too! We believe that every person on our team brings something unique to the table, and we love celebrating that individuality. Plus, we're all about teamwork – we know that we're stronger together than we are alone. And we show our team members how much we appreciate them with frequent employee appreciation events. At Pan Am, we believe that when our employees are happy and valued, we all win.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Savannah, GA 31401: Relocate before starting work (Required)

Work Location: In person