Shift Manager

Position Overview:

Hourly Shift Coordinators (HSC) are the Shift Leaders of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. HSCs support the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. HSCs operates under the direction of the RGM and directly manages a shift of Team Members.

Summary Of Essential Duties And Responsibilities:ProfitabilityFollows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersGuestMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsPeopleProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOperationsSets an example for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards

*Performs duties of the Team Member when necessary

Qualifications And Skills:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Work Location: In person