Address
Form of workESSENTIAL FUNCTIONS include the following, other duties may be assigned:
- Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.
- Serves as the point person and works directly with guests Shelter Program.
- Performs daily procedures including but not limited to; phone operations, alarm systems, general cleaning needs of the facility, shift rounds, operational paperwork, clerical and/or filing work and computer data entry.
- Controls access into the building by means of monitoring the entrance way during the hours for arrival and departure.
- Communicates special guest needs to the Lead Overflow Team Member by means of a Daily Shift Reports, Incident Reports, verbal reports at shift change and/or via email and phone if determined necessary.
- Responds to all guest and facility emergencies pursuant to established Emergency protocols.
- Communicate effectively with other social service agencies to assist with referrals and providing information to the guests regarding other available services located within the community.
- Assist with administering the Overflow Shelter Policies and Procedures in accordance with Agency Operating Procedures (AOP), CARF and Program, Review & Certification Standards (CSB).
- This can include: interviewing and processing incoming guests for admissions and conducting exit interviews for discharging guests; responsible for bed count & bed list accuracy; ensuring facility/building safety; coordinating resources between other Team Members and Guests;
- Provides Safety services throughout assigned shift, including but not limited to: entry/exit procedures, bed count, and emergency evacuation protocols.
- Assists with input of guest information on various systems/computers and other filing as deemed necessary.
- Participates in departmental and assigned association meetings, trainings, and special events.
