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SalaryThe Right People for the Right Jobs.
At HireEffect, we define "right" as a combination of culture fit, shared core values, and compatibility of needs. We are always looking for outstanding professionals - both for our internal roles - and for the clients whom we serve.
Our client, the premiere executive services firm for senior leaders and top corporations, is hiring an internal operations specialist to manage Services, Programs, and Projects for executive-level clients,
This can be onsite in midtown or a hybrid role with two days a week in NYC.
In this newly created position, you will play a critical role in delivering service excellence, combining responsibilities for external, client-facing support with project coordination and internal operations. Direct customer/client interaction is required.
More specifically, you will
- Participate in planning and coordination with sales, client management, and service delivery for programs, including scheduling meetings between internal and external stakeholders.
- Manage program databases, customer portals, and multiple email lists; Provide corporate research support to clients.
- Maintain Salesforce, including setting up new clients, monitoring coaching data completeness, and producing required reports.
- Administer online assessments, prepare materials for debriefings, and distribute them to Assessors and Coaches/Advisors.
- Track and deliver key program milestone reports and resolve open tasks with relevant stakeholders.
- Support and participate in Marketing efforts, including editing, researching, and writing materials for the newsletter and blog, supporting the re-launch of the website, and planning and supporting the production of podcasts/interviews.
- Provide office management and administration, maintain supplies, schedule conference rooms, and interface with building management.
Qualifications:
- Bachelor’s degree in a related field.
- Prior work experience in a business environment, with preferences for consulting or HR experience.
- Strong communication (verbal and written) skills.
- High level of proficiency with Microsoft 365 applications and database management.
- CRM experience preferred.
- Project management experience preferred.
We are an equal-opportunity employer and referral source. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Work Location: Hybrid remote in New York, NY 10174
