ServiceNowTechnical Specialist (Remote)

Job Detail

• Job Code 728567
• Tax Term W2 Hourly1099Corp To Corp
• Career Level Mid Level
• Experience 4 Years
• US Work Status US CitizenGreen Card HolderEADH-1B - Temporary Visa
• Job Duration 12 Months
• Qualifications High School Diploma

Job Description

Excelraise, LLC is a rapidly growing full service IT solutions integrator and talent management company headquartered in Denver, CO. Our valued client*s includes fortune 500 companies, Government Agencies.

Currently, we are looking for a qualified individual to work as a NCDOT ServiceNowTechnical Specialist (Hybrid) with our direct clientin Raleigh, NC.

• ServiceNow Technical Specialist – Candidates must reside in NC, preferably within commuting distance to Raleigh.
• ***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day at own expense.
• ***There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote.
• The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh.
• ServiceNow Technical Specialist with expertise in Service Providers and platform strategy. Work directly with customers to capture business and user requirements and communicate those requirements to the platform team. This role will define detailed stories and epics, with applicable acceptance criteria in collaboration with product owners and development team and facilitate meetings with internal technical and operational teams. In addition, this role will be responsible for authoring content and peer reviewing a wide array of documents, including functional, technical, training as well as planning and roadmaps.

Skills

• Proven ServiceNow implementation experience.
• Web applications, networks, protocols and email (SMTP, POP3).
• Basic understanding of ITIL v3 methodologies.
• Understanding of enterprise IT architecture.
• Working knowledge of relational databases.
• Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.).
• Impeccable time-management and record keeping.
• The ability to take complex end-user requirements to code.
• A positive can-do attitude & willingness to learn.
• A strong personal commitment to quality service.
• The ability to work independently and with a team.
• LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
• Excellent communication.

Required skills