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Form of workJob Description
We are seeking a Service Technician to join our team! You will maintain and repair imaging equipment in an assigned territory.
Responsibilities:
- Perform diagnostic repairs and provide preventative maintenance of Sharp copiers, HP MFPs, and various other branded printers/copiers in a specific territory to ensure equipment reliability.
- Project a professional company image in daily interactions with customers and co-workers.
- Maintain customer satisfaction and achievement of company requirements in response time, repair resolution, and parts management.
- Maintains an accurate assigned parts inventory.
- Focused attention to key point indicators: gross calls per day, efficiency rating, response time commitments, parts costs per call, and client satisfaction.
- Meet daily benchmarks as outlined by the Service Manager.
Qualifications:
- Previous experience in machinery or other related fields
- Strong mechanical aptitude and troubleshooting skills
- Familiarity with industrial tools and equipment
- Familiarity with networking
- Ability to handle physical workload
Creative Office Solutions aims to be the best service provider of copier repair and printer repair, sales and service for all of metro Atlanta. Based in Marietta, our expert repair, sales, service, and leasing consultants help communities from Kennesaw and Sandy Springs, Dunwoody and Roswell, Alpharetta and beyond. Our goal is to be Georgia's best-in-class printer, copier, and office equipment dealer.
