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SalaryService Representative Helper
Location:Gloversville, NY, US, 12078
Division: CMS UNY East
Job Type:
Requisition Number: 50772
Department:
Job Function: Metering Services
About the Position:
We are presently seeking a Service Representative Helper for an opening in our Gloversville, New York location. In addition to a starting wage of $31.56 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Under general supervision, you will be required to read customers' meters as assigned, record data using a variety of media; upload/download meter reading data, read and reset demand registers; report all inactive meters showing use and obtain name and previous address of user, if possible; report all defective meters and irregular conditions; report all suspected thefts and gas leaks upon discovery; list all skipped readings and retrace route to pick up skips.
Job Responsibilities: Specific duties include, but may not be limited to, the following:
- Drive and operate Automated Meter Reading equipment and upload/download data Ride along as second person in designated Metro areas
- Report unusual conditions
- Reset demand meters and install reset seals
- Install temporary meter seals
- Verify meter number and read
- Check multiplier and constant
- "Read meter only" type service orders, i.e. verify meter number, check estimate read
- Assist with gas fitting work
- AMR/ ERT functional check (Read One)
- Guard down wires during storms following initial identification
Will be utilized as a rider for designated two-person areas; assist with higher level metering services work and deployed for emergency work to stand by down wires. Work schedule will include a 4pm-12pm shift.
Job Qualifications:
- Must have valid driver's license
- Must have or obtain a valid USDOT Medical Card (in applicable locations)
- Must be capable of moderately strenuous work
- Must have a High School Diploma or equivalent.
- Must have good safe work ethic, good communication skills and commitment to customer service
- Must pass pre-employment validated company test(s).
Note: This is a non-progression job.
NOTE: External Employees Hired into CMS will be required to remain in the department for a period of (5) years.
Salary:
- Hourly/$31.56
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Nearest Major Market: Albany
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