Service Operations Coordinator

Who We Are

KETOS is ushering in a new era of understanding around one of the most fundamental, critical elements of life: water. Our goal is simple: to improve water quality, safety and conservation – and enhance healthcare on a global scale. We do this by providing the tools and insights needed to optimize water usage, ensure resource efficiency and provide water safety assurance – and by making these tools accurate, affordable and accessible.

Our blend of innovative patented hardware with an intelligent interactive software fabric provides predictive and actionable insights through data analytics. These make up the core elements of the KETOS platform – and lead to the smart water data needed for smart irrigation, industries and cities.

Job Summary/Objective

KETOS is looking for a highly motivated, independent and responsible Service Operations Coordinator team member to be part of our dynamic and diverse group. This position requires embracing challenges and making a difference in a fast-paced environment. As a Service Operations Coordinator team member at our company, you will be the backbone of smooth-running operations.

Key Responsibilities

• Lead primary EFT project within the company including: sourcing, contracts and growth
• Manage the entire workflow for the assigned project and operations processes
• Maintain and build reports for internal team
• Collaborate with cross functional teams to support project goals
• Identify ways to improve efficiency throughout the various projects
• Handle logistical responsibilities, including supply chain management and customer service
• Create and maintain records for all operational activities and ensure that all documents are filed properly.
• Coordinate with customers regarding service needs and scheduling
• Provide operational logistics support as needed

Requirements:

• Excellent written and verbal communication skills;
• Highly organized with the ability to prioritize and multitask;
• Able to complete tasks with minimal supervision;
• Proficiency in Google Suite, MS Office, including Word, PowerPoint and Excel.
• Willingness to learn and grow with the Company.
• An ability to prepare and interpret flowcharts and schedules
• Proven work experience as an Operations Coordinator or similar role
• An associate’s or bachelor’s degree is preferred
• Must be able to lift/pick-up/carry 30 lbs

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• New Braunfels, TX: Relocate before starting work (Required)

Work Location: In person