Service Manager - Bmw/Porsche

At Rick Hill Imports - Kingsport, TN, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Rick Hill Imports - Kingsport, TN is the best in the business and we're sure you'll see why!

Benefits

• Fast paced work environment
• Paid training and development
• Career growth opportunities
• Medical and dental coverage available
• Paid vacation
• 401(k)

Responsibilities

• Work directly with our employees and customers to develop relationships, and help to enhance the sales process
• Maintain positive relationships with our clients, factory representatives, and vendors
• Hire, train, motivate, counsel, and monitor the performance of all service department staff.
• Prepare and administer an annual operating budget for the service department.
• Forecast monthly goals and objectives for the department and strive to meet them.
• Ability to monitor service effectiveness.
• Continue to foster teamwork with all other departments.
• While maintaining current customer volume, be able to market to and attract new customer business.
• Deliver a premium experience to both customers and employees alike.

Qualifications

• Luxury car experience preferred
• Prior automotive Service Managerial experience preferred
• Excellent communication and customer service skills
• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality
• Computer and Technology skills
• Professional appearance and demeanor
• Strong work ethic
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
• All potential employees must pass pre-employment testing including a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.