Service Dispatcher

Company Description

Farber Corporation is a full-service mechanical contracting company that has proudly served central Ohio since 1969. Our range of services span the heating, air conditioning, ventilation, and refrigeration industries. If you're looking to join a company with a long history of excellence, we encourage you to learn more about Farber Corporation by visiting our website.

Role Description

We are seeking a full-time Service Dispatcher to join our team located in the Columbus, Ohio In this role, you will be responsible for scheduling and dispatching our team of service technicians to customer sites. Your day-to-day tasks will include answering customer calls, entering service requests into our system, coordinating job schedules, and ensuring that work orders are completed to our customers' satisfaction. If you are a detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Qualifications

• High school diploma or equivalent required
• Prior experience working as a dispatcher or similar role preferred
• Excellent communication, problem-solving, and organizational skills
• Ability to work well under pressure in a fast-paced environment
• Proficiency in Microsoft Office suite and the ability to learn new software quickly
• Familiarity with the heating, air conditioning, ventilation, and refrigeration industry preferred
• Must be able to work a flexible schedule including evenings, weekends and holidays
• Must be located in the Columbus, Ohio Metropolitan Area
• Sage 300 Experience (not required)
• Other Industry Software Knowledge (ServiceTitan, ServiceTrade, Field Edge, etc.)

Benefits

• Health and dental insurance
• 401k (with match after 1-year of service)
• PTO and Holidays
• Pay Range $26-32 per hour, depending on experience

Job Type: Full-time

Pay: $26.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person