Address
Form of workA TEKsystems client is seeking a qualified individual to join their Service Desk Team. This position is on-site in Trinity, NC
This individual would provide primarily over the phone support. Their duties include but not limited to receive and resolve tickets, administer password resets, assist with user onboard and offboarding, printer support, and provide peripheral support.
Main Responsibilities:
- Helpdesk/Service Desk/Customer Support experience
- Interpersonal Skills, Communication, People Skills, and Professional
- Ticketing Management System Experience would be preferred as they use ServiceNow but this is not required but need to grasp being able to route and update tickets and ticket maintenance within queue.
Experience Level:
Entry Level
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
