Job Description
2901 Teal Rd., Lafayette, IN 47905
Competitive Pay Plan Based on Experience
+ Great BenefitsDealership Experience Preferred
Best Choice Motors is looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. You will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service. We appreciate our employees and invest in their success! Upload your resume and complete the assessment for immediate consideration.
We offer:
- Competitive pay plan! (Based on experience)
- Health, Dental and Vision Insurance
- Paid vacation and holidays
- Employee discounts
- A career where your efforts are appreciated and rewarded.
- Opportunity for advancement
- A positive and professional team environment
Service Advisor Responsibilities include:
- Greet customers, listening to their needs and scheduling appointments as needed.
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business
Requirements and Skills – Service Advisor:
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Relevant training and/or certifications as a Service Advisor
- Valid driver's license and insurance
- High school diploma or equivalent.
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.