Server/Waiter

Server – Hiro 88

Salary Grade/Level/Family/Range

Hourly + Tips

JOB DESCRIPTION

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Summary/Objective

Hiro 88 prides itself in giving its guests a welcoming, polished-casual dining experience. We have an extensive wine list and are proud of our craft cocktail program. Our menu consists of fresh sushi and Chinese dishes from our family’s recipes. This position plays a major role in a guest's dining experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A server must be friendly, outgoing and possess good communication skills. One should be organized and able to think and act quickly and effectively while retaining self-composure.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Deliver genuine hospitality and an exceptional dining experience by guiding our guests through our menu while demonstrating a thorough knowledge of all our food and beverage offerings

Create positive first impressions that build loyalty in return guests

Take pride in providing timely, attentive, fun and friendly service to ensure our guests feel valued and well cared for

Have complete knowledge of Hiro 88 Restaurant’s food and beverage preparation.

Ability to sell alcohol and food items.

Able to use a computer to ring orders on a check.

Able to interact with coworkers and be a team player

Able to accept different types of payment and make change.

Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.

Ability to clear and reset tables.

Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.

If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.

All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.

Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.

Competencies

Customer/Client Focus.

Ethical Conduct.

Initiative.

Thoroughness.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Work schedule varies and may include working on holidays, days, nights, and weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 50 pounds.

Position Type and Expected Hours of Work

This position regularly requires long hours and frequent weekend work.

Required Education and Experience

State applicable health and/or alcohol compliance card as required by city or state.

Must be of legal age according to state regulations to serve alcohol.

Preferred Education and Experience

2 years prior server experience preferred.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hiro 88 offers

Health Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Paid Training

Flexible Schedule

Job Type: Part-time

Pay: $500.00 - $1,000.00 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Referral program
• Vision insurance

Restaurant type:

• Upscale casual restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Full Service Restaurant: 2 years (Required)

Work Location: In person