Server - Alamo

POSITION SUMMARY
Our Servers will have the pleasure of assisting our theater guests and being their point of contact for a variety of functions within the venue, including confirming/taking orders in the theater, delivering food and beverage and processing payments.
They have a laser focus on creating a world class hospitality experience while staying focused on safety standards so our guests can enjoy a safe, clean, distraction free, and enjoyable environment. They know that its okay to be off task if theyre on the Mission; To Ensure Every Guest Has An Awesome Experience And Is Excited To Return.
They are the face of the Alamo for our guests and will do what it takes to make them feel welcome and cared for.
Benefits/Compensation
A fun workplace where you can be yourself and do awesome work!
Free movies & food
Paid time off
Competitive pay, our Servers can make between $600-$800 a week during our peak seasons!
Flexible scheduling
Medical insurance is offered to full time employees
OUR MISSION
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
OUR CORE VALUES
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each others passions, and help each other grow. We welcome healthy debate but dont tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
BOLDLY GO
Like the crew of the Starship Enterprise, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.
Core Role Responsibilities
Uphold standards of behavior as defined by the company Core Values, Code of Conduct and Operational Guidelines
Responsible for all guest facing interactions and the overall guest experience in the theater
Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures
Maintains world class cleanliness standards for the venue - theater seats, handrails, and tables
Maintains a working knowledge of the films and events playing in our theaters
Maintains a working knowledge of our core and limited time only Bonus Features menu offerings
Troubleshoots guest issues with the support of the management team
Maintains a positive and team driven atmosphere
Maintains assistive listening and close captioned devices
Performs assigned opening and closing duties on specified shifts
Launches and manages the guests orders from POS entry to delivery
Ensure order cards and guests needs are being taken care in multiple theaters
Organizes and leads the theater cleans, ensuring that each occupied seat is marked and cleaned and sanitized before the next film
Maintains kindness and understanding
Qualifications
2+ years experience in high volume restaurant/theater environment a plus
Proven ability to work collaboratively in a fast-paced work environment
Must be able to execute light lifting, up to 30 lbs
Must be able to stand in one place for extended periods
Able to walk up and down stairs many times over a course of hours
Schedule flexibility - early mornings, late nights, weekends, holidays
Ability to move with caution and operate in a busy/sometimes loud environment
Active alcohol certification with the applicable state agency
Active food handlers certification with the applicable state agency
Being a cinephile is a plus!