Address
Form of workMom’s Country Kitchen has been serving the Houston area for over 30 years. We are a small neighborhood restaurant that takes pride in providing excellent customer service and product.
Are you looking for a full-time or part-time job that will allow you to work in a friendly, fast paced environment? Do you enjoy working with people? Are you interested in learning more about working in a restaurant? Then you've come to the right place.
Mom’s Country Kitchen provides flexible schedules and opportunities for advancement within its hourly positions, including the possibility of moving up into management positions! We are currently hiring for Waitstaff.
TASKS
· Take orders from patrons for food or beverages.
· Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
· Collect payments from customers.
· Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
· Prepare checks that itemize and total meal costs and sales taxes.
· Present menus to patrons and answer questions about menu items, making recommendations upon request.
· Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
· Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
· Clean tables or counters after patrons have finished dining.
· Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
· Explain how various menu items are prepared, describing ingredients and cooking methods.
· Assist by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
· Escort customers to their tables.
· Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
· Inform customers of daily specials.
· Prepare hot, cold, and mixed drinks for patrons.
· Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
· Stock service areas with supplies such as coffee, food, tableware, and linens.
· Fill salt, pepper, sugar, cream, condiment, and napkin containers.
· Provide guests with information about local areas, including giving directions.
SKILLS
· Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
· Speaking — Talking to others to convey information effectively.
· Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
· Coordination — Adjusting actions in relation to others' actions.
· Service Orientation — Actively looking for ways to help people.
KNOWLEDGE
· Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
· Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
· Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Job Type: Part-time
Pay: From $3.00 per hour
Expected hours: 5 – 15 per week
Benefits:
- Employee discount
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Experience:
- Restaurant experience: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
