Pay Range $21.23hr - $27.23hr
Responsibilities:
- Manage door-door operational management for Company inter-region transport lanes, ensuring consistent product availability and the highest levels of customer experience.
- Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc,to drive reliability and or cost efficiencies for inter-regional transport moves.
- Ability to present performance metrics and project charters/updates to various levels of management.
- Responsible for coordination, track & trace, and exception management for segment inter-region transportation lanes.
- Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day-to-day tactical relationships with the vendors.
- Be SME for launches, projects, CIPs, and customer service projects.
- Support tenders led by Sourcing partners.
- Support service issues and drive to resolution.
- As required, partner with distribution Centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.
- Partner with Company Deliver Quality to ensure that transport operations is managed within the appropriate quality framework.
- The primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events, and shipping receiving delays.
- Perform ad-hoc operational analytics to drive day-to-day business efficiencies
- Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation, and lane implementation to pre-established metrics.
- Provide support for event management in other geographical regions based on the criticality of issues.