Non Instructional - All Titles/Senior Technician MIS
Date Posted:
2/6/2024
Location:
Division of Information Tech - 304
NEWARK BOARD OF EDUCATION
HUMAN RESOURCE SERVICES
765 BROAD STREET, NEWARK, NEW JERSEY 07102
ROGER LEÓN, SUPERINTENDENT
SENIOR TECHNICIAN, MIS
Office of Information Technology
(Pending availability of funds and Board of Education approval)
The Superintendent invites qualified and interested persons to apply for the position of Senior Technician, MIS within the Office of Information Technology.
This title is governed by the New Jersey Civil Service Commission; meaning that a candidate for the position will be placed as a provisional employee. At a later date the candidate will be required to take an examination administered by the Civil Service Commission. Candidates must score and rank high enough on this examination in order to remain in the position as a permanent employee.
DEFINITION: Under limited supervision of a supervisory official in a state or local department, institution, or agency, assists in the planning, development, and implementation of information systems; reviews related programs and systems; acts as liaison with internal components utilizing the systems, and/or with other government jurisdictions; OR under limited supervision of a supervisory official in a client/server environment, provides hardware/software support to end users; installs hardware and software on servers or workstations; performs complex and repetitive levels of help desk responsibilities at an intermediate level; performs other related duties as required.
NOTE: The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.
QUALIFICATIONS AND REQUIREMENTS
NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester-hour credits are equal to one (1) year of relevant experience.
• Five (5) years of professional experience utilizing or implementing electronic information systems, analyzing information systems and/or developing procedures for the use of information systems, or in providing user support and solving user problems in a helpdesk or related environment.
OR
• Possession of a bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience.
OR
• Possession of a bachelor's degree or a master's degree in a computer science, information technology, or a closely related field.
OR
• Possession of twenty-four (24) semester hour credits in computer science, information technology, or a closely related field from an accredited college or university; and three (3) years of the above-mentioned professional experience.
NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
BASIC FUNCTIONS AND RESPONSIBILITIES
1. Assist in the design and development of management information systems to provide a ready source of retrievable up-to-date information on which management and operations-related decisions may be based.
2. Conducts studies of programs and operations to determine their applicability to existing or planned information systems. Prepares and submits reports to findings and recommendations.
3. Develops file layouts for user applications.
4. Assists in the planning and implementation of information systems to ensure that administrative and other needs are met. Assists in the evaluation of active systems to determine levels and quality of outputs.
5. Assists in the development and maintenance of control devices to ensure that systems output meet established standards of adequacy, efficiency, and effectiveness.
6. Trains and oversees data collection/conversion teams, as required, to establish and maintain optimum levels of precision and quality of information within affected systems.
7. Assists in the preparation of manuals and other training materials.
8. Answers inquiries from system users; explains system functions and provides technical assistance in the use and application of system features.
9. Provides support in the maintenance of mainframe connections.
10. Installs, configures and sets up printers and workstations; installs software programs.
11. Responds to requests for assistance; identifies and corrects hardware, software, and printer problems. Troubleshoots application errors.
12. Identifies and resolves network problems
13. Reviews regulations and policies for various programs and related systems; consults with data processing systems and program development specialists to ensure that application of active or planned information systems is in accord with directives.
14. Analyzes and/or supervises the coding of data contained in primary or other source documents to facilitate the recording and storage of systems inputs.
15. Monitors and reviews data inputs to detect errors within the system, analyzes resultant problems and develops corrected data/information for entry into the system.
16. Prepares correspondence.
17. Prepares and/or supervises the preparation of reports.
18. Establishes and maintains records and files.
19. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office or related units.
KNOWLEDGE AND ABILITIES
1. Knowledge of the methods used to plan, develop and implement information systems.
2. Knowledge of various project scheduling techniques, such as Critical Path Management (CPM), PERT, and GANTT.
3. Knowledge of the techniques used to conduct surveys, feasibility studies, operational analysis, and systems studies for the development of plans, operations implementation, and other specialized planning and research methods.
4. Knowledge of computerized systems, peripheral devices, supportive operational equipment, and organizational backup.
5. Knowledge of client/server productivity aid packages.
6. Ability to organize assigned technical work, organize planning programs, and develop effective work methods.
7. Ability to analyze planning systems and operational problems and direct research, analysis, and design efforts for their solution.
8. Ability to use system diagnosis tools.
9. Ability to use Network Center productivity aids and software packages.
10. Ability to plan technical, systems work planning development activities.
11. Ability to coordinate project activities.
12. Ability to prepare correspondence.
13. Ability to prepare reports containing findings, conclusions, and recommendations.
14. Ability to answer inquiries from system users; explain system functions and provides technical assistance in the use and application of system features.
15. Ability to establish and maintain records and files.
16. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.
17. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
18. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
REPORTS TO: Head of Department
SALARY, EMPLOYMENT PERIOD AND UNION AFFILIATION
1. Salary: $65,766 - $79,591
2. Employment Period: Twelve (12) Months
3. Union Affiliation: Local 32
HOW TO APPLY
Newark Board of Education only accepts electronic applications.
OPENING AND CLOSING DATE
Opening Date: February 6, 2024
Closing Date: February 20, 2024 or until filled
THE NEWARK BOARD OF EDUCATION IS AN
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER