Job Location: Remote work (Local to VA/MD/DC Area is preferred)
Work Status: U.S. citizen
Job Description:
TTW Solutions is hiring a Senior Technical Writer to Join a federal IT services team that delivers IT support services to include system security certification, technical writing support, data analysis and visualization support, software development, and Microsoft SharePoint Development support.
Qualifications:
The Senior Technical Writer drives the creation of a documentation methodology and framework and maintains proper methodology for purposes of consistency and efficiency. This role prepares and/ormaintains documentation pertaining to programming, systems operation, and user documentation. The Senior Technical Writer plans, writes and maintains systems and user support documentation efforts and is responsible for assignments of medium to large scope where analysis requires review of a variety of factors and often
collaborating, interacting, and communicating with senior team
members within and outside of the department. A wide degree of
creativity and latitude is expected. Required Skill Sets for Technical
Writer include:
- The Senior Technical Writer (STW) should have a two-year degree
from an accredited institution in English, communications,
journalism, or a related field.
- The STW should have a minimum of four years’ experience in
writing and editing technical documents.
- Ability to analyze and present technical information to a variety of
audiences, including technical experts, management, and the
public.
- An understanding of federal financial accounting data and mixed
financial data in order to support complex and innovative reporting
and analysis for EPA management.
- Experience developing training and communication materials
related to software and/or data analysis.
Duties:
The Senior Technical Writer will be responsible for creating documentation methodologies and frameworks including:
- Generation of technical operation and maintenance manual for OCFO/OTS applications, database, and COTS software
- Documentation of core product and customer solution-specific code
- Creation of document flow diagrams
- Documentation of programming methodologies and toolkit use.
- Development and maintenance of user-training materials
- Development of training curricula
- Experience with technical writing tools applications and workflows.
- Experience creating technical documentation such as user guides, technical guides, templates, training materials, etc.; experience developing and managing technical documentation review process steps; and experience researching tools, procedures, and technical configurations.
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About TTW Solutions, Inc.
TTW Solutions is an award-winning woman-owned, minority-owned SBA certified 8(a) and EDWOSB small business that delivers first‐rate, expert IT and management solutions and services. TTW Solutions’ goal is to maximize their customers business value and efficiency by using the most innovative and effective methods available. TTW Solutions’ federal government clients include the Departments of Homeland Security, Defense, and Transportation; Environmental Protection Agency; National Oceanic and Atmospheric Administration; and Consumer Product Safety Commission. TTW Solutions specializes in Agile & DevSecOps Application Development, Data Management, Cloud Solutions, Cybersecurity, Biometric Services, IT Modernization, and Emerging Technologies. TTW Solutions has excellent customer ratings and is committed to delivering the highest quality products and services to our customers. TTW Solutions has been assessed at CMMI DEV ML3 and CMMI SVC ML3 and is ISO 9001:2015 and ISO 20000-1:2018 certified. TTW Solutions also possesses a Top Secret facility clearance.
TTW Solutions, Inc. offers:
- Competitive compensation
- Performance-based bonuses
- Health Care Coverage Medical, Dental and Vision
- 401(k) Retirement Savings Plan with Contribution Matching
- Very Good Paid Vacation
- Paid Holidays
- Flexible Work Schedule
- Training and Certification Opportunities
- Transit Benefit Program
- Great Team Working and Knowledge Sharing Environment
To learn more about TTW Solutions, visit
www.ttwsolutions.com.
Thank you for reviewing the job opportunity. We are an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Compensation package:
- Bonus opportunities
Experience level:
- 4 years
Schedule:
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- working at EPA: 1 year (Preferred)
- IT O&M manual and documentation: 4 years (Preferred)
- writing and editing technical documents: 4 years (Required)
- understanding of federal financial accounting data: 2 years (Preferred)
- support reporting and analysis of financial data: 2 years (Preferred)
Work Location: Remote