Restaurant365 is looking for a Technical Project Manager experienced in Enterprise IT project/program management. In this role, you will support our IT leaders in the planning and execution of cross-functional technology initiatives and the delivery of business solutions. This is a highly visible role that will partner with business and technical stakeholders to deliver projects.
How you'll add value:
- Project Management
- Oversee the timely delivery of each project, ensuring it remains within scope and budget.
- Mitigate risk/issues and manage changes in project scope, schedule, and costs.
- Create project documentation (project charters, meeting notes, status updates, etc.).
- Support the adoption and maturation of a modern and agile approach to program and project governance and performance reporting.
Scrum Mastery- Lead Agile sprint ceremonies for multiple cross-functional squads.
- Create and manage project work Monday.com, Confluence, and JIRA.
- Embody and evolve the Agile delivery model for delivery teams to ensure consistency in the execution and consolidation of reporting metrics.
Program Management- Prioritize and track the progress of the Enterprise Technology & Data team’s OKRs.
- Work across technology and business teams in the execution of roadmaps and initiatives enables the scaling and transformation of company business processes.
- Support Enterprise Technology & Data leadership in the prioritization and resource planning processes, so that inputs are collected from all players and stakeholders.
Product Ownership- Create trusted business partnerships with stakeholders and learn the interdependencies of teams, applications, and integrations that drive business requirements.
- Drive discovery of the business objectives and end user needs.
- Build and maintain product roadmaps based on Technology leadership and stakeholder projects and routinely groom the backlog to align with priorities.
- Write user stories and other tickets as required that capture requirements.
- Other duties as assigned, leading with accountability and embracing ambiguity as your authentic self with empathy, transparency, and mentoring.
What you'll need to be successful in this role:
- 5+ years working on complex enterprise systems (CRM, ERP, HRIS, etc.) projects, including significant Salesforce experience (org migrations, launching new instances, etc.)
- 5+ years of corporate experience supporting corporate technology programs and project management.
- Experience as a member of a corporate PMO with well-defined processesand mature project management frameworks.
- PMP, PMI, Scrum or other related certifications preferred.
- Industry experience preferences from the technology sector (SaaS, software, B2B) or restaurant sector.
- Experience supporting/implementing enterprise Data & Analytics projects.
- Significant experience leading complex, cross-functional projects with multiple teams.
- Experience building business cases, cost/benefit analysis, and executive business narratives.
- Ability to understand and translate business requirements into high-level solutions and be a liaison between business and engineering teams.
- Extensive experience with Agile framework and delivery methodologies.
- Familiarity with Monday.com and JIRA or similar project management and scrum tools.
- Strong interpersonal, leadership and communication skills, with the ability to relate technical solutions to business terminology and goals effectively and concisely to executives, team members and others.
- Strong remote team leadership qualities with ability to work independently and across many time zones and outsource partners.
R365 Team Member Benefits & Compensation
- This position has a salary range of $110K-$150K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
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