Address
Form of work
SalaryDuties
Contributes to the section's work effort in responding to incidents from other sections, including the help desk. Supports tasks which may include helping to develop standard operating procedures, assignments, and coordination of work efforts to address issues. Assists users with computer needs such as installing and configuring software/hardware on their PC; troubleshoots problems with user systems. Provisions new accounts for users. Supports the section's work effort to develop processes and procedures to streamline the resolution of issues. Provides technical support for Senate information technology or telecommunications services, systems, hardware, software, and storage solutions to the users; supports Senate offices, contract support vendors, and other technical staff in troubleshooting and managing the various Senate environments. Maintains and monitors LAN/WAN and SAN operations and solves LAN/WAN and SAN applications problems; installs integrates, customizes, enhances, troubleshoots, and tests LAN and SAN hardware and software. Assists in installing, upgrading, customizing, tuning, and maintaining databases for optimal performance and availability; assists in developing, testing, and implementing database store procedures, functions, triggers, views, and packages. Conducts acceptance and integration testing; assists vendor systems implementation by troubleshooting related system issues affecting Senate users. Analyzes, designs, develops, implements, and maintains applications to meet the needs of Senate users; assists with product evaluations and implementation. Attends internal training provided by subject matter experts to understand operational tasks, documents support needs, and share the information within the assigned section. Other duties as assigned.
Requirements
Conditions of Employment
- For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/J5NY.
Qualifications
Required Work Experience
- Five to eight years of relevant work experience (GED), three to six (Associates), one to three year (Bachelor’s), one to two (Master’s).
Required Special Skills/ Knowledge
- Manages current storage capacity and ensures storage is available to support all computing environments; plans for future storage growth; monitors and confirms that system files and application products are successfully backed-up;
performs necessary installations, patches, and upgrades. - Works escalated issues from lower-tier team members. Mentors/relays information on solutions to train others.
- Analyzes new hardware and software releases for their impact on the Senate environment; tests new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment.
- Creates, develops, modifies, instructs and provides technical assistance on business continuity plans and processes.
Security Clearance
- This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
- Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.
Desired Qualifications
- Splunk Administrator, Splunk Certified Architect, or related certifications.
- Experience with scripting and automation tools such as Ansible, Bash, Python, and PowerShell.
- Advanced certifications in cybersecurity or systems administration (e.g., CISSP, CCSP, RHCE).
- Proficiency in developing log ingestion and aggregation strategies per Splunk best practices.
Working Conditions
- No exceptional physical demands.
Continuous Learning & Development
We prioritize the growth and development of our team members, offering access to advanced training and certification opportunities to ensure our staff remains at the forefront of technological advancements and security practices.
Education
High School Diploma, GED or an equivalent combination of education and work experience.
Additional information
The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email employment@saa.senate.gov with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You may be required to serve a probationary period. Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
Agency contact information
Email
employment@saa.senate.gov
Address
U.S. Senate Sergeant at Arms
SH-142 Hart Senate Office Building
Washington, DC, Washington, DC 20001Next steps
Qualified candidates will be contacted directly.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
You may be required to serve a probationary period. Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
