Senior Servicenow Engineer - Cyber Security

Reyes Holdings is a global leader in the production and distribution of food and beverage products. Our five business units service client accounts across 43 states in the United States and 19 countries worldwide – meaning the sun never sets on Reyes Holdings. We continue as a family-owned and operated business, true to how we began in 1976. We’re known for excellence, motivated by safety, and rooted in relationships. Our top priority is our people – all 33,000+ of our employees. We’ve created a workplace where our diverse team has the ability to thrive, challenge one another to continually reach higher, and support each other on our Journey Forward together.

 Pay Transparency Statement:

The compensation philosophy reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.

Position Summary:  

The Senior ServiceNow Engineer for Cyber Security role will leverage advanced skills to help develop, support, and maintain our ServiceNow SecOps module. Will expect collaboration with other module owners in the IT space, this position will have a focus on the Security side and working with CISO organization.

Position Responsibilities may include, but not limited to: 

• Liaise with key stakeholders to determine the requirements and goals for the SecOps and Vulnerability Response module
• Designing a scalable, robust ServiceNow SecOps architecture focusing on SecOps module
• Responsible for pulling security data from multiple security tools
• Troubleshoot security related data and enhancements
• Define and develop integrations with external systems like vulnerability scanners, ticketing systems, and SIEM solutions
• Implement the design by configuring and customizing the ServiceNow platform, keeping best practices in mind
• Coordinate with QA and end user teams to facilitate User Acceptance Testing (UAT) to ensure the solution meets the specified requirements
• Identify opportunities to optimize the performance of the ServiceNow SecOps applications for maximum speed and scalability
• Ensure the architecture complies with industry and data security standards
• Work with RH Security and IT teams to improve and expand the value that we are delivering
• Other projects or duties as assigned

Required Skills and Experience: 

• Bachelor’s degree with 4+ years of ServiceNow development experience (Implementation/integration, enhancement and production level design and development support). Or HS Diploma with 7+ years of ServiceNow development experience (Implementation/integration, enhancement and production level design and development support)
• At least 3 years focused on implementing ServiceNow SecOps and Vulnerability Response
• Experience in REST/SOAP web services and API integrations
• Expertise in designing database tables and relationships
• Must possess a willingness to learn, a positive attitude, ambition, high energy, and self-motivation
• Strong collaboration skills - able to work in a team-oriented collaborative environment.  Excellent verbal and written communication skills to interface with managers, staff, customers, and vendors at all levels within the company
• Ability to work effectively with stakeholders and IT teams to gather requirements and develop solutions
• Familiarity with project management methodologies, such as Agile or Waterfall
• Working technical knowledge of current systems software, protocols, procedures, and standards
• Travel - Occasional, based on issues, system requirements, training, etc.
• This position must pass a post-offer background and drug test

Preferred Skills and Experience: 

• Master’s Degree 
• ServiceNow certifications - Certified Implementation Specialist in ITSM, VR, Risk and Compliance, SIR
• ITIL v3 certification
• Excellent analytical and problem-solving skill

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.  Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.