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Description:
Coder is on a mission to build enterprise software that makes software developers’ lives easier and keeps them in flow. We are looking for a Senior Sales Engineer who will partner with Enterprise Account Executives to qualify, progress and close revenue opportunities with Fortune 500 customers for Coder’s self-hosted Cloud Development Environment platform.
WORK ETHIC:
- Strong work ethic and can move fast in a startup environment
- Player/coach mentality; someone who is coachable, and can coach members of the team
- Willing to go outside the bounds of their job description and comfort zone
- You are curious about technology and are constantly learning
- You take initiative when something needs to be done, and you own the outcome
- You are constantly looking for ways to add value to Coder
Responsibilities:
- Own the technical relationship with customers through pre-sales and lead or support post-sales (as we expand this function)
- Demonstrate the Coder platform from both the end user (developer) and administrator points of view
- Install the Coder platform on various cloud and on-premise Kubernetes and VM infrastructure
- Partner with prospects to run POCs to help them realize the value of Coder
- Become a subject matter expert in cloud development environments, and how they impact the developer experience and the business
- Serve as the voice of the customer and provide product feedback to engineering
- Submit feature requests and issues in our public and private Git repositories for follow-up and internal communication
- Troubleshoot a customer’s Coder deployment as well as networking and Kubernetes components
- Contribute pull requests to Coder’s documentation
- Follow up with support tickets to ensure good customer experience