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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
What you need to know?
The American Red Cross is currently seeking a Senior Program Manager to support our development partners in their fundraising efforts. Candidates for this position can reside anywhere within the US.
Summary:
The Fundraising Programs and Segment Strategy unit is the central office through which high-quality, consistent fundraising programs and platforms are created that reflect the organization’s fundable strategic opportunities. It is also the primary office through which individual, corporate, and foundation donor strategies are developed to maximize fundraising locally, regionally, nationally, and globally.
The Fundraising Programs and Segment Strategy unit is the central office through which high-quality, consistent fundraising programs and platforms are created that reflect the organization’s fundable strategic opportunities. It is also the primary office through which individual, corporate, and foundation donor strategies are developed to maximize fundraising locally, regionally, nationally, and globally.
To support individual fundraising and deliver value to fundraising relationship managers, the Senior Program Manager for Individual Fundraising Strategy will facilitate the development of multi-program, custom or complex fundraising strategies and proposals for individual major gifts. The Senior Program Manager will serve as an organizational expert on individual fundraising and drive toward the national individual fundraising target. They will work directly with fundraising teams across the country to support their individual fundraising efforts, providing resources, tools, and best practices. Experience in individual fundraising is necessary. Experience with Loyalty Circles, donor advised funds, asset-based/noncash giving, and fundraising program design preferred.
Responsibilities:
- Facilitate fundraisers’ development of multi-program, custom or complex fundraising strategies and proposals, with a focus on large asks.
- Provide leadership and facilitation for monthly Individual RPO Cohort calls.
- Provide coaching and support to priority accounts and regions as identified by Division Fundraising Vice Presidents, including through the Signature Asks initiative.
- Lead strategy for and management of individual Loyalty Circle program.
- Plan and execute national principal donor benefits including but not limited to national donor briefings, disaster observation visits, and stewardship newsletters.
- Lead the successful development, execution, monitoring, and evaluation of major gift fundraising packages.
- Serve as an organizational subject matter expert in Individual Giving.
- Deliver in-person and virtual training.
- Works closely with fundraisers and internal program owners to maximize fundraising opportunities.
- Create and maintain fundraiser-facing and donor-facing guidance and communication for assigned program areas, posted to One Source.
- Collect and analyze data, identify areas of need and/or improvement, and develop recommendations for program improvement. Develop reports for management review.
- Administer processes within assigned program area. Analyze operating practices and recommend revisions to improve established procedures.
- Work in conjunction with internal departments and external stakeholders, including occasional work with donors and leadership volunteers.
Qualifications:
- A Bachelor’s degree (or equivalent experience) in Communications, Business, Logistics Management, Organizational Development, or a related field.
- Minimum of seven years related experience working with a nonprofit in fundraising, marketing, logistics, and/or program management.
- Experience with individual fundraising principles and techniques.
- A high degree of organizational, analytical, and project management skills, including the ability to anticipate risks, analyze and manage data, problem solve, and develop strategic and creative solutions.
- Demonstrated ability to conceptualize, prioritize, articulate, and execute strategies in a complex and changing environment.
- Excellent written and oral communication skills, including presentation and negotiation.
- Motivation, strong initiative, and ability to foster collaboration across multiple teams. Demonstrated ability to successfully manage multiple perspectives to achieve program goals.
- Demonstrated tact and diplomacy in difficult or sensitive situations.
- Ability to perform and thrive under pressure in a rapidly changing and multidimensional environment.
- Strong customer service orientation is necessary.
- Proficiency with Microsoft Office, especially Excel, is required and with Salesforce is desired.
- Operational flexibility to meet sudden and unpredictable business needs.
- Willingness to work outside standard established business hours, and up to 20% of business travel, are required. This is mostly driven by disaster activity.
- Passion for the mission of the American Red Cross.
- Travel: The position is fully remote, but occasional travel may be required.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic). The employee must have the ability to work in a small cubicle and the ability to sit at a computer terminal for an extended period of time.
Compensation:
The salary range for this position is $85,000 -$95,000
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.
Benefits for you:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO + Holidays
- 401K with 5% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit
redcross.org/volunteertoday
to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:
Summary of Rights
