AddressAltice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
We are looking for an experienced Senior Network Systems Engineer with expertise in designing, implementing, and managing enterprise Wi-Fi systems tailored for delivering Internet services through managed Wi-Fi networks to residents of multi-family housing (apartments). An ideal candidate will have direct experience with Ruckus Wireless Networks or similar solutions. As a key member of our technology team, you will lead efforts to provide reliable and high-performance network and Wi-Fi connectivity solutions in a multi-tenant environment.
Responsibilities
- Wi-Fi System Design and Implementation:
- Lead the design and implementation of managed Wi-Fi networks for multi-family housing, ensuring coverage, capacity, and reliability.
- Configure and implement property wide networks that include the configuration of Internet gateways, core routers, network switches, wireless controllers, and wireless access points.
- Collaborate with stakeholders to understand specific requirements and tailor solutions to meet the unique demands of apartment living.
- Service Delivery:
- Oversee the delivery of Internet services through managed Wi-Fi networks to residents, ensuring seamless connectivity and a positive user experience.
- Implement Quality of Service (QoS) mechanisms to prioritize and optimize Internet traffic.
- Network Scalability and Performance:
- Design scalable Wi-Fi solutions that can accommodate the growing demands of residents and devices within multi-family housing.
- Continuously optimize network performance and address any bottlenecks or congestion points.
- Security and Compliance:
- Implement robust security measures to protect residents' data and ensure compliance with privacy regulations.
- Monitor and respond to security incidents, conducting regular security assessments.
- User Support and Troubleshooting:
- Provide technical support to residents and property management for Wi-Fi-related issues.
- Develop and implement troubleshooting procedures to quickly resolve connectivity problems.
- Collaboration with Stakeholders:
- Collaborate with property management teams, Internet service providers, and vendors to coordinate network installations and upgrades.
- Communicate effectively with other team members, property owners and management and residents to address concerns and gather feedback for continuous improvement.
Qualifications
- Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field
- Minimum of 5 years of experience in designing and managing enterprise Wi-Fi systems, with a focus on multi-family housing
- Strong understanding of managed Wi-Fi services, including user authentication, billing, and access control
- Knowledge of industry standards and best practices in delivering Internet services in multi-tenant environments
- Experience with network monitoring and performance optimization tools
- Excellent communication skills and the ability to work collaboratively with diverse stakeholders
Benefits:
- Competitive salary and performance-based bonuses
- Comprehensive health and retirement benefits
- Professional development opportunities
- Dynamic and collaborative work environment
If you are a seasoned network systems engineer with a passion for delivering reliable Internet services in multi-family housing through managed Wi-Fi networks, we invite you to apply and contribute to enhancing the digital experiences of residents.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in (New York) is $100,246.00 - $164,689.00 / year. The starting pay rate/range at time of hire for this position in (New York) is $100,246.00 - $164,689.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
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