Senior Manager, Talent Consultant

**This role is remote or in any ADP US location**
ADP is hiring a Sr. Manager, Talent Consultant for the Comp Talent offering in Comprehensive Services. In this position you will lead the Talent Consultant team in executing our Comp Talent clients' strategic talent goals and objectives leading to positive client satisfaction and retention. Provides the Talent Consultant team with ongoing support through onboarding, continuous trainings, strategic talent delivery coaching, and clearing obstacles to help the Talent Consultants deliver superior service. Ensures timely and accurate reporting of quality and productivity metrics related to talent initiatives. Provides continual communication and coordination of activities with other departments to ensure effective client support related to talent strategy, with an emphasis on sharing opportunities and collaborating with Sales, Implementation, Client Success, and Service. Establishes clearly defined department and individual goals and objectives and communicates these to associates through department meetings and individual performance planning. Leads all human resource-related activities for the team, including talent recruitment, development and retention. Determines training requirements. Some travel required, as necessary.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
RESPONSIBILITIES:

• Manages all daily activities of the Talent Consultant team, including supporting them in building Talent Strategy Plans focused on proactively identifying talent-related objectives, initiatives, and priorities throughout the client lifecycle
• Ensures appropriate support and coaching is delivered to Talent Consultants
• Builds internal relationships and coordinates with other ADP teams and third parties to ensure seamless delivery of Comp Talent services
• Works directly with clients on escalated situations that require management level involvement
• Continuously improves the Comp Talent offering by assessing what is working well, obstacles, and opportunities to improve
• Spearheads Comp Talent campaigns with Sales, Marketing, and Client Success to grow the offering
• Monitors the department's quality and productivity performance and participates in the decision making process to ensure client utilization and service excellence
• In conjunction with the Sr. Director of Client Services, establishes clearly defined team and individual vision, goals and objectives - and develops a plan to meet and exceed those goals
• Advocates for Comp Talent product enhancements with internal partners in GPT, Product Enablement, and more
• Analyzes data to identify trends and makes recommendations to senior leadership to improve business process and strategy
• Ensures that timely and effective training is provided, both formal and on-the-job, to enhance the skill base of the team and overall department
• Encourages, recognizes and rewards ongoing associate development
• Uses coaching opportunities to further enhance the associate's performance
• Prepares associates for growth opportunities
Performs other related duties as assigned

QUALIFICATIONS REQUIRED:

• 3 to 5 Years of Directly Related Experience
• Industry knowledge of talent strategy including recruitment best practices, employee engagement strategies, and employee development strategy
• Experience developing and evaluating talent strategy
• Excellent verbal and written communication skills
• Ability to demonstrate sound analytical and critical thinking skills
• Ability to work through roadblocks independently
• An advanced understanding of WFN, specifically talent modules
• An advanced understanding of HCM metrics and ability to interpret the data and make strategic talent recommendations
• Understand the talent landscape and employee lifecycle
25-30% travel required based on client need

PREFERRED QUALIFICATIONS:

• Previous leadership experience
• An understanding of ADP's infrastructure and ADP's traditional and new products/services in business processing and outsourcing is helpful.
• An understanding of federal and state compliance labor laws
HR certifications including PHR, SHRM, SPHR

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $80,700.00 - $163,800.00 / Year
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.