Senior Manager, Site Operations (Facilities Operations)

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Business Unit Summary
Our Facilities Operations team is responsible for the safe, sustainable, and cost-effective construction, operation and maintenance of world-class facilities that enable the discovery, development and delivery of innovative medicines that help patients prevail over serious diseases. We deliver safe, effective, and strategically aligned facilities and services around the world. This includes day-to-day operations and maintenance, employee convenience services, laboratory services, and asset and document management. In close partnership with stakeholders to manage the contracts and service agreements for integrated facilities management, and other vendors. Here, you'll get the chance to grow and thrive through opportunities uncommon in scale and scope.
Position Summary
The Senior Manager, Site Technical Operations will be the primary internal customer interface for service delivery of outsourced facility services and self-performed facility services. This position will report into the Site Director as a member of the Site Leadership Team and will utilize knowledge of supplier agreement in both contract compliance and execution, including ongoing relationships with suppliers, in order to manage Site Operations effectively. This role will also utilize operational knowledge of facility business functions and requirements, including Veterinary Sciences, EHS, Security, Site Engineering, soft and hard services.
Key Responsibilities

• Serve as the primary interface with facilities service providers for delivery in and around Vivarium environments
• Maintain frequent contact with managers/employees in other departments and/or customer representatives to coordinate activities concerning operational decisions and business requirements
• Champion and ensure the interests of the Veterinary Sciences are primary business operations continuity
• Support Vivarium building operations, systems, and equipment
• Support development and management of site operating budget
• Provide leadership, guidance, and problem-solving throughout coordination of projects to direct or cross-functional team members
• Serve as the primary customer of site engineering for the development and execution of site capital infrastructure projects and the broader CAPX plan
• Ensure proper commissioning and turnover of all capital projects to meet customer needs
• Develop and ensure compliance with department SOPs, EHS policies, and procedures, including corporate/division policies
• Champion for site energy initiatives as well as ongoing energy consumption monitoring
• Serve as co-owner for site shutdowns and primary customer interface for related activities
• Oversee site auditing as it relates to environmental health and safety in partnership with site EHS staff
• Manage of "out of scope" contracts in support of Site Operations
• Oversee service provider outcomes; review site CPI/KPI/GPI where applicable
• Coordinate site emergency response
• Support other sites in the region as needed

Qualifications & Experience

• Bachelor's Degree and 6+ years of experience in operations, maintenance, and service management of industrial buildings, research buildings, office systems, and utility plants; an equivalent combination of education and experience may be considered
• Experience with Vivarium HVAC concepts and applications
• Hands-on experience in the procurement, negotiation, and management of contracts with maintenance suppliers, contractors, and consultants
• Experience managing financial aspects of facility operations and services including budget development, expense forecasting, SAP transactions, and cost tracking
• Broad technical knowledge of facility operations, infrastructure, engineering, and systems
• Demonstrated interpersonal skills, communication and presentation skills, and ability to influence
• Demonstrated leadership skills, sound business ethics, and ability to work in a team environment
• Demonstrated ability to identify and resolve technical problems in complex research systems
• Knowledge of pharmaceutical regulations and industry practices such as GMPs, GLPs, AAALAC, USDA, IQ/OQ/PQ regulations, environmental regulations, building codes, ADA, and OSHA requirements

#LI-Hybrid
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
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