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Form of workSr Sales Operations Manager - Sales Data Quality
About the Role:
At Motive we believe that effective Data Stewardship gives any business a competitive edge.We are seeking a Sr. Operations Manager (Sales Data Quality) to join our Account team under Sales Ops. This role is responsible for the quality and integrity of data in our Salesforce org with a particular focus towards account and contact quality. Candidate should be willing to learn new technologies and should be passionate about data and sales.
What You'll Do:
- Coach and mentor an org of 10+ managers and ICs
- Interact with Sales executives and department heads, Understand challenges and opportunities in the different sale segments / team, Analyze data to identify areas of improvement to improve Data Quality
- Responsible for Sales Data Quality at Motive, you will ensure our Strategic/Enterprise AEs to our SDRs are fully equipped to be successful in their roles
- Implement effective processes and procedures to proactively improve account and contact quality and drive sales volume up
- Understand and set up/clean up Account hierarchies to ensure we are targeting the right accounts, Identify and remove duplicate Accounts, Merge duplicate Accounts in Salesforce
- Prepare Accounts and Contacts to be handed over to Sales team
What We're Looking For:
- 7+ years of relevant experience in Sales Operations, Sales Development or Analytics roles (working with Enterprise/Fortune 100 customers)
- Experience leading/manager first line managers and IC in Sales Ops org (global preferred)
- Experience in fast growing SaaS/software enterprise company
- Previous people management experience. Past experience hiring and growing team members, leading teams in a fully remote environment (Sales Ops /Data Quality teams preferred)
- Excellent communication skills, Ability to effectively communicate to different levels of an organization
- Previous experience with sales processes, account and opportunity management, past Enterprise sales experience, larger accounts and longer/complex sales cycles
- A solid understanding of Salesforce and overall Sales Applications ecosystem
- Expertise in Excel (including VLOOKUP, pivots, Sorting and Filtering, ...)
- SQL experience querying data sets
- Previous experience with reporting in Salesforce, Tableau or other CRM and BI systems
- Bachelors/Masters education, MBA
