Senior Manager, Portfolio Growth

About Fraym
Fraym generates precise data about what people look like, what they think, and how they behave at any geographic level, including down to the town or village level. Organizations around the world use our location-based data to understand social and economic dynamics, design comprehensive programs, and monitor and evaluate investments that national statistics and polling data cannot reveal. Fraym has developed replicable and highly scalable methods for producing actionable and comparable data across any geography of interest. Driven by our work with partners like the Bill and Melinda Gates Foundation, World Bank, African Development Bank, UNDP, and other global institutions, we now produce and deliver critical novel datasets for key policy and advocacy issues. These span categories such as equitable COVID-19 vaccine allocation, inclusive renewable energy access, inclusive economic recovery, and combating misinformation.
Summary of the Position
You are a person who invests in relationships and cultivates them over time to deliver sales growth. You understand and easily navigate complex sales cycles and invest accordingly. As a Senior Manager, you are responsible for expanding Fraym’s relationship with one of our large, high-profile customers. You have experience in Global Development and have a proven track record of building long-term partnerships with international organizations, foundations, donors, and implementers.
You will partner with internal subject matter experts to shape external materials, deliver custom pitches, and generate opportunities for growth within the account. You will also partner with the account team on our existing contracts, providing seamless delivery and customer service. You believe that this combination of efforts is the winning recipe to account growth and have ideas on how to improve and adapt the strategy over time.
Your responsibilities will include but are not limited to, the following:

• Enterprise Account leadership: You will shape our message and offering for a specific customer and end user, resulting in repeat contracts.
• Account expansion: You will design a strategy that generates multiple lines of effort to expand existing and new engagements within the current customer, closing multiple seven-figure engagements annually.
• Collaboration: You enjoy working with peers and teams. In a horizontal organization, you know how to engage with internal teams to produce high quality content that demonstrates Fraym value, expanding the pipeline of opportunities annually.
• Execution: you are a doer, rolling your sleeves up to create slide decks, craft messages, and coach the implementation team to deliver elite products
• Communications: You want to share the stories of our work. You will generate use cases and data user stories that illustrate Fraym’s value publicly through our marketing and communications channels.

You will have the following qualifications and skills:

• 10+ years of enterprise sales, account management, and growth
• Proven track record of maintaining and expanding seven and eight-figure customers
• 5+ years working in international development, focusing on gender equality, global health, or nutrition.
• Experience in program management or customer service
• Experience in a start-up or small business environment
• Bachelor’s degree in business, international studies/affairs, or related fields. Master’s degree preferred.
• Excellent written, analytical, and oral communication in English

Fraym’s home office is in the Washington, DC area. The ideal candidate would be located in Washington, DC, or Seattle, WA, but remote US-based candidates will be considered.
 

Not sure you tick all the boxes? We encourage you to apply. We have a learning culture, and if this job description sounds exciting, we’d love to hear from you.

Fraym recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, family status, veteran status, and other protected status as required by applicable law.

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