Address
Form of workThe world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
As the Senior Manager Analytics for Staples, you will be responsible for driving analytics to support Staple's retail strategy. You will impact business results by performing timely, insightful and actionable analyses to influence strategy and key growth initiatives. This role requires extensive hands-on data experience and you must be adept at communicating findings to senior leadership in both verbal and presentation formats. Be a part of a team that's leading the way in a new era of working and learning.
Get great perks.
- Generous amount of paid time off and bonus opportunities
- Flexible work arrangements, including hybrid and remote
- 401(k) plan with a company match, full benefits plan and options, and associate resource groups
- Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
- Corporate office includes a cafe (i.e., coffee, cappuccinos, teas), 24/7 fitness center, convenience store, on-site dry cleaning, Chef Louie's Cafeteria, and more
Primary Responsibilities
- Lead a team of 2-3 analytics professionals in support of the marketing, merchandising, and pricing organizations. Mentor, coach and train your team to answer questions from the business in a timely manner.
- Own profitability analysis of programs and promotions to inform on ways to improve their economics as well as where to steer future investments.
- Support pricing team by developing business cases for various pricing initiatives.
- Own Marketing Mix Model to guide marketing team on where to invest media spend.
- Consult to key business partners to understand ad hoc business questions, determine the best way to respond to these questions, then pull/analyze the data and present the results in a manner and context that is appropriate to the requestor.
- Create and manage KPI reporting to enable Staples' business units to gain insights into customer purchase behaviors.
- Develop complex interactive/dynamic dashboards with Power BI. Work with large sets of data to build easily consumable data visualizations; communicate meaningful trends and complex relationships found in the data.
- Gather insights from ad hoc analytics. Articulate your findings with marketing, merchandising, and finance partners as well as senior leadership to influence business activities.
- Identify ways to automate analyses through smarter software systems.
- Research, test and recommend the adoption of new techniques in analytics.
- Be the subject matter expert in providing critical interpretation of complex data on customer and marketing analytics approach to solving marketing challenges.
Qualifications
Essential skills and experience:
- Bachelor Degree in any of the following fields: computer science/programming, analytics, math, statistics and/or equivalent, relevant and related work experiences
- 8-10 years of hands-on experience in analytics.
- 2-3 years of experience leading a team of analytics professionals.
- Expert level proficiency in SQL with hands-on experience pulling data from large and complex data sets and relational databases.
- Data science experience with coding in programming languages (Python, R, SAS, ... etc)
- Experience in BI or data visualization tools (Tableau, Power BI, ... etc)
- Strong quantitative, analytical and problem-solving skills.
- Exceptional attention to detail. Ability to identify and diagnose data inconsistencies and errors.
- Ability to clarify objectives, design analyses to answer the business question, interpret findings and package into easy to understand, actionable recommendations
Preferred Skills and Experience
- Master's Degree in Analytics, Engineering, Operations Research, Applied Mathematics, Computer Science
- MBA degree a plus.
- Track record analyzing profitability of programs and promotions.
- Experience developing and managing Marketing Mix Models
- Experience with managing ETL process and API calls
- Prior work experience in retail, .com, or consultancy industry
- Solid knowledge in statistics, modeling, and machine-learning algorithm
Want to learn more about Staples Stores? Visit StaplesConnect.com for information and to learn about our career opportunities.
#LI-ML1
Click to learn more about the employee benefits, programs and perks offered at Staples.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
