The Human Resources directorate at PNNL is on a journey to strengthen and support the PNNL culture to deliver on mission. Human Resources supports mission by focusing on the following foundational pillars: 1) the whole PNNLer, 2) WE culture, 3) next-level leadership, and 4) learning and career pathways. PNNL is seeking an extraordinary individual to be a Senior Investigator andEmployee Concerns Manager reporting to the Chief Human Resources Officer.
The Senior Investigatorand Employee Concerns Program Manager is responsible for conducting and leading complex investigations in addition to managing an important Employee Concerns Program under the auspices of the Department of Energy (DOE). As a private employer, Battelle is contracted by DOE to run the PNNL. The Employee Concerns Program (ECP) provides an opportunity for an employee to report and express concerns related to the environment, safety, health, security, quality, and management of DOE facilities and/or operations. The ECP manager helps to assure an accessible, fair, and compliant program for reporting and investigating concerns.
- Research Associates excluded.
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- Manage, execute, and maintain the requirements, processes, procedures, tools and resources to assure a compliant ECP.
- Apply knowledge of DOE ECP requirements, as well as PNNL company policies and procedures and coordinate with subject matter experts as necessary in order to provide informed guidance, analysis, and interpretation.
- Institute and maintain an effective ECP communication program for the organization, including promoting the use of the Hotlines, awareness of ECP related behavioral expectations and understanding of new and existing issues and related policies and procedures (including New Hire Orientation, annual communication reminders, management awareness campaigns, etc.).
- Monitor Hotline calls, researches and investigates, effectively applies judgement and experience to assure timely escalation of matters and coordination with subject matter experts as needed.
- Conduct and manage investigations involving allegations of suspected misconduct, compliance with applicable laws, rules, regulations, and corporate policies.
- Conduct ECP related project and functional assessments and compliance reviews. Provides annual reports to lab leadership including trends and recommendations.
- Provide timely notifications and reporting to DOE.
- Triage employee complaints and refer to appropriate investigation group.
- Develop and maintain avenue for information resolution of Employee Concerns.
- Maintain case file system of documentation & records related to ECP program.
- Establish compliant confidentiality guidelines for complaints & investigations.
- Monitor ECP related statistics, conducts research into issues, identifies trends, and summarizes into reports for the lab leadership team.
- Investigate highly sensitive HR issues, including conducting claimant, witness, and accused employee interviews; analyzing data from various internal systems; composing investigation reports; proposing remedial action based on investigation findings
- Independently manage assigned casework, bringing investigations to closure rapidly and definitively.
- Analyze casework trends to produce strategic, proactive recommendations to HR and the business to proactively address and mitigate systemic issues.
- Partner with employee relations investigators in analysis and revision of people programs, policies, and practices to sustain a positive work environment.
- Consult and collaborate with HR strategic partners, employee relations consultants, and legal counsel on complex investigations.
- Earn trust and safeguard the goodwill of our employees by ensuring fair, respectful, and consistent treatment of employees in accordance with PNNL values and culture.
- BS/BA and 9 years of relevant experience -OR-
- MS/MA or higher and 7 years of relevant experience
- Demonstrated experience conducting internal investigations, harassment, intimidation, retaliation or discrimination (HIRD) complaints, or equivalent combination of education and/or experience.
- Specialized training related to investigating complaints of harassment, intimidation, retaliation or discrimination (HIRD), mediation, alternate dispute resolution or other DOE related training.
- Training in mediation techniques for conflict resolution.
- Must have experience working with and resolving employee issues, a demonstrated ability to handle confidential/sensitive information, and excellent written and verbal communication skills.
- Familiarity with DOE National Laboratory operating requirements.
- Ability to function with a high level of autonomy to provide leadership for staff at a wide variety of levels including technical, engineering, professional, and management.
- Strong communication skills with the ability to effectively interface with staff at all levels within and outside the organization.
- Proven ability to translate strategy into implementable actions.
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3-hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.
Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.
We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov.
If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn.