Senior Human Resources Generalist

SENIOR HUMAN RESOURCES (HR) GENERALIST

Job Code: SRHRGNRL

Reports To: Manager, Human Resources
Base Location: AZ

Work Status: Virtual Office

Minimum Starting Monthly Range: $5,816

Hiring Range (Monthly Pay): $5,816 - $7,083

Full-time / Part-time Full-time

Exempt / Non-Exempt Exempt

Risk Designation: Extremely High

Summary
The Senior HR Generalist will partner with management and staff to provide high level consultative advice to optimize employee relations and support recruitment efforts. Serves as employee advocate and objectively investigates employee relations matters. Maintains strong knowledge of state and federal employment law, legislative changes, and legal trends as they impact Human Resources and the organization. The Senior HR Generalist will be responsible for the full life cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees. This position will collaborate with hiring managers on a regular basis and proactively identify future hiring needs.

This position is based in Phoenix Arizona and requires local residency. Our strategic flexibility allows for local work from home opportunities.

Essential Duties and Responsibilities include the following:

• Works with Manager, Human Resources to resolve employee relations issues. Investigates, counsels, and assists in resolving disputes.
• Practices strong engagement with all team members including accepting diversity of ideas and thoughts, sharing responsibility for success, demonstrating honesty and integrity, helping employees solve problems and showing respect.
• Conduct employee relation investigations, analyze organizational health issues, and work in partnership with the HR Manager to develop and execute plans to address problem areas.
• Provide guidance on employment related issues (such as ADA, FMLA, FLSA, harassment, discrimination, diversity, corrective action, and progressive discipline) to management team.
• Provides consultation and support to the Manager, HR administering leaves of absences
• Prepares reports and identifies trends in employee related issues, turnover and performance trends and provides solutions to operations leadership.
• Facilitate HR processes and operations programs to ensure ethical, fair, and consistent approach.
• Creates and develops model for sustaining positive employee relations and positive culture building.
• Supports the development and administration of programs, policies and processes to facilitate employee and organizational development.
• Provide counseling and direction to employees, facilitate communication, and help to resolve conflicts that impact employee engagement.
• Leads the full life cycle recruitment process. This includes creative sourcing, resume evaluation, and candidate screening for open requisitions using the applicant tracking system (ATS)
• Assist with the interviewing process – conducting phone screens, scheduling interviews, candidate debrief, and recruitment intake meetings
• Foster long-term relationships with prospective candidates and hiring managers
• Build, improve, and maintain recruitment processes and procedures
• Facilitate the offer process with hiring managers to ensure equity
• Create and extend all offers to prospective candidates both verbally and in writing
• Manage onboarding and new hire process including new hire orientation
• Represents the company at external and internal functions (i.e., job fairs, sponsored events, etc.), provide the public with information about the company and career opportunities
• Performs Off-boarding process is completed in HCMS system and exit interviews are completed
• Partners with management on involuntary separations including risk assessments, appropriate approvals, and execution
• Responds to inquiries for outsourced unemployment administrator and attends appeals hearings
• Assist with the organization's performance management process by coaching, educating, and providing feedback to managers/supervisors.
• Participates in all employee engagement opportunities including internal committees
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation and benefits; performance and talent management; productivity, recognition, and morale
• Assists with benefits administration functions including acting as a secondary backup to our Benefits Administrator
• High level understanding of Company benefits plans as it relates to employment separations, retirements, and leave of absences
• Performs other related duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• Knowledge of HR principles and best practices
• Deep understanding of state and federal employment/hiring laws and regulations
• Strong candidate sourcing skills using a wide array of techniques
• Working knowledge of HR databases, Applicant Tracking Systems (ATS), and Human Capital Management Systems (HCMS)
• Demonstrated candidate management, relationship building, and negotiation
• Experience building and executing pro-active sourcing strategies for hard to fill specialty positions
• Experience with diversity candidate sourcing and recruiting for multiple job openings simultaneously
• Experience with benefits administration and the ability to speak to Plan offerings
• Strong communication skills (both verbal and written)
• Strong problem-solving skills
• Ability to exercise sound judgment
• Ability to productively and amicably confront conflict
• Ability to read, analyze and interpret complex documents
• Ability to manage multiple deadlines and competing priorities in an environment of constant interruptions
• Ability to gain the trust, respect and confidence of employees and managers
• Ability to coordinate, train and lead
• Experience maintaining strict confidence regarding sensitive, protected and/or confidential information
• Advanced change management skills
• Acute attention to detail
• Excellent organizational and time management skills
• Working knowledge of interview techniques and applicant screening methods
• Strong analytical and decision-making skills
• Ability to multi-task and prioritize effectively, and act with a sense of urgency
• Proficiency with the Microsoft Office Suite

Education/Experience

Minimum of 5+ years of progressive Human Resources experience with a Bachelor’s Degree in Human Resources or Business-related field preferred. Experience in healthcare or technology-related field preferred. PHR or SHRM – CP strongly desired. Experience with ADP a plus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

The position may require occasional availability for after-hours work, outside of regularly scheduled hours.

The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel.

This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The person in this position needs to frequently communicate and exchange information and move about inside the office to access file cabinets, office machinery, etc. Must be able to remain in a stationary position 50% of the time. Constantly operates a computer and other office productivity machinery, such as a keyboard, monitor, calculator, copy / scanner machine, and printer. Frequently moves office and work-related material weighing up to 10 pounds; Occasionally moves office and work-related material weighing up to 30 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities and / or qualifications associated with the job.

Benefits: The organization provides a comprehensive benefits package. For details, please request a Benefit Summary from Human Resources.

The organization is an inclusive Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other status protected by law or regulation.