Senior Human Resources Generalist

Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren't just a tech company. We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients.  Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year.  Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.

The Senior HR Generalist is both a strategic and hands-on role that provides full cycle Human Resources support to assigned business units. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. This is a full time exempt position.

What You'll Do:

• Conduct weekly meetings with respective business units.
• Consults with line management, providing HR guidance when appropriate.
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.  Partners with the legal department as needed/required.
• Partners with HR group to manage and resolve complex employee relations issues.  Conducts effective, thorough and objective investigations.
• Provides day-to-day performance management guidance to line management (e.g. coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Provides guidance and input on business unit restructures, workforce planning and succession planning. 
• Identifies training needs for business units.
• Participates in evaluation of training programs to ensure success.  Follows up to ensure training objectives are met.
• Partners with business unit leaders to develop goals and KPIs.

Role Specific Skills:

• Demonstrate the ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company.
• Excellent organizational and interpersonal skills
• Strong problem solving, critical thinking and decision-making skills
• Ability to work in a fast-paced and changing environment with high volume workload and strong deliverables.
• Outstanding verbal and written communication skills

You Should Have:

• Completed Bachelor's Degree
• 5+ years of human resource generalist experience
• Experience supporting hourly employee client groups
• Experience in a call center environment
• Proficient in: Microsoft Word, Excel, PowerPoint, Outlook
• Must be able to interface at all levels of the organization
• Experience with rapid and complex changing work environment
• Success in driving effective HR programs
• Master's Degree in HRM or MBA preferred
• PHR or SPHR certification preferred
• Resume that shows steady progression in HR Management for the last 5+ years preferred
• #IND1

Why Lessen:

        Competitive compensation

        Dental, Vision, Life, Disability options

        401K retirement savings plan

        Paid vacation, federal and floating holidays

        Maternity/Paternity Pay

        Career advancement opportunities

        All the tools you'll need to be successful