Senior Field Service Technician

Overview

When you join Allied Universal Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities.

Pay RateJob Description

 

The Senior Security Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control, video management, and intrusion detection equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems. As a Security Senior Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services' core values.

 

Scope of Work:

• Drive to commercial client sites, with a company issued vehicle, to perform servicing, repairs, troubleshooting and detecting access control equipment and IP based video security systems. Including but not limited to:
  • Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems)
• Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards
• Identify and repair physical security systems as required to ensure they are operable and in compliance with any applicable building code
• Apply all necessary documentation for tracking of service related issues
• Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
• Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications
• Establish and maintain effective working relationships with both internal and external customers
• Provide phone and on-line remote diagnostic support
• Perform other duties as assigned by Operations Management

Requirements:

• Valid State Driver's License
• Highly Preferred Certifications and Experience Servicing, to be considered: AMAG, Lenel, Genetec, Avigilon cameras or AXIS
• Experience with any or all of the following highly preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
• Available for scheduled "on-call" duties to respond to emergency service calls
• High School Degree, Vocational School or equivalent required
• 5+ years of field experience
• Capable of lifting up to 50lbs and work on ladder heights of up to 16'
• Understanding of Windows operating systems and overall IT network topology
• Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
• Ability to meet deadlines and work in a fast based environment with minimum direction
• Good communication skills for effective interaction with internal & external customers
• Strong troubleshooting skills, mechanical and electronics aptitude
• Be able to work independently or as a member of a team
• Good verbal and written communication skills

Benefits:

• Competitive Pay
• Company Vehicle and Gas Card
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

 

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Employment Type: OTHER