Senior Executive Administrative Assistant

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Executive Administrative Assistant will support the General Manager with daily organizational functions, including scheduling of appointments, transmission of information to department heads, daily report generation, and initial point-of-contact in Executive Office for all employees and guests.  This position will also monitor the gift certificate program, VIP amenities, and guest comment card program.  This position reports to the General Manager.

Job Specifications:

• Outlet:  The Arrabelle
• Expected Pay Range: $20.80 - $28.49 / hour
• Shift & Schedule Availability:  Full Time
• Skill Level: Advanced  

Job Responsibilities:

• Maintain a professional demeanor at all times and maintain work area in a professional, orderly manner.
• Answer telephone for GM as needed, in a prompt and professional manner.
• Handle guest calls and complaints and resolve situation if possible
• Monitor and administer Guest Assistance File and Guest Survey Responses
• Handle amenities for VIPs.
• Order office supplies through purchase orders or requisitions as needed.
• Handle sales of gift certificates for accommodations, dining, or dollar amounts and keep proper accounting logs.
• Dives deep into the operations to support managers.
• Participate in decisions and prepare donation gift certificates and keep proper accounting logs.
• Maintain and reconcile GM credit card monthly
• Sort incoming correspondence to the General Manager
• Collect departmental information and prepare monthly Owner's Meeting Books.
• Handle inquiries about rooms for VIPs. Complete paperwork, route for signatures and distribute
• Maintain the calendars and make appointments for the General Manager
• Handle the Comment Cards program for all the departments. Order comment cards and submit them by the 25th of each month.
• Assist the General Manager and DOS in typing memos, letters and agendas, answering the phone, faxing, and mailing.
• Work on special projects as requested by the General Manager and/or Executive Committee Members
• Other duties as assigned

Job Requirements:

• High School diploma required, College degree preferred
• Above average proficiency in Microsoft Word, Outlook, Publisher, Excel and Power Point.
• Three years experience in the hospitality industry or in a professional, office environment preferred
• Must be able to speak, read and write English in a professional manner
• Excellent oral and written communication skills.

The expected pay range is $20.80 - $28.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  499980
Reference Date: 02/02/2024 
Job Code Function: Administrative