Senior Event Coordinator

For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.

Yorktel is currently seeking a talented, self-directed Senior Event Coordinator with experience working in a dynamic environment that demands high-quality and efficient results.

Roles & Responsibilities:

• This position will be responsible for the entire scheduling process for all customer campus events, virtual & hybrid events globally.
• This role will focus on customer engagement, scheduling, event assignment and day of event support at the local location.
• This role will work to constantly improve the user scheduling experience.
• The candidate should be extremely detail-oriented and have hands-on experience, scheduling, planning, and delivering high quality events.
• The candidate should have the ability to thrive in a fast-paced environment with competing demands.
• This role will service and interact with a diverse group of important clients including our most senior executives as well as internal contacts at all levels.
• This position is vital for our team to provide world class customer experience.
• Strong interpersonal skills and subject matter expertise in video conferencing and streaming technology are a must

Skills & Abilities:

• 5+ years’ experience scheduling & planning events for fortune 500 companies
• Experience managing event scheduling process and software
• Experience with virtual/hybrid technology (Vbrick webcast, Webex)
• Experience with Microsoft Office tools (Planner, Outlook)
• Experience with event show calling
• Experience with video editing software
• Experience supporting live events in large auditoriums
• Project management skills with demonstrated ability to deliver results
• Exceptional customer service skills
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Experiences in Biotech/Pharma is a plus

Education & Qualifications:

• Degree in Computer Science, Information Systems, Engineering, or Life Sciences.
• Strong leadership presence and interpersonal/communication skills (written and oral).
• Experience managing technical teams.
• In-depth knowledge of Agile processes and principles.
• Experience with the ITIL process framework and outsourced resource support models.
• Established habit of proactive thinking and the desire and ability to self-start/learn and apply new technologies.
• Thorough understanding related to collaboration tools, computing devices and unified communications products utilized at customer.
• Working knowledge in Install, upgrade, image, and support all company desktops/laptops/MacBook hardware/iOS devices, printers and AV equipment.
• MS Office 365 support knowledge, including Outlook and MS Teams support
• Self-motivated/driven and able to work with little supervision or direction.
• Strong bias for action and results orientation.

Additional Requirements:

• Ability to lift and carry objects up to 50 lbs.
• Frequent sitting, standing, and walking.
• Limited weekend and/or night work may be required.
• Must be able to pass suitability requirements.
• Must be willing to complete background checks and drug tests as required by current or future contracts.

Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.