Address
SalaryCostco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks seventh in Forbes “World’s Best Employers”.
This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.
Costco is looking for a dedicated Senior Ecommerce QA Lead to join its International eCommerce QA team. This role oversees the processes, practices, and execution of both manual and automated UAT, BAT, and Regression testing for all countries deployed on the Costco International SAP Commerce solution. These practices must be managed within Costco Confluence/JIRA (or other approved repository) and adhered to globally. This role will be required to oversee the execution of these practices for every release by every country.
If you want to be a part of one of the worldwideBEST companies “to work for”, simply apply and let your career be reimagined.
ROLE
Designs, develops, and executes software test strategies, test plans, and test scripts.
Confirms accuracy and completeness of functional, integration, system, end to end, and acceptance test plans.
Designs, creates, and approves (or oversees the creation and approval of) project test cases, scripts, and conditions, as well as QA-related documentation.
Develops and ensures adherence to standardized software quality assurance best practices, policies, processes, and controls as it pertains to the Software Development Life Cycle (SDLC).
Develops and communicates accurate project estimates based on testing dependency analysis as requested by the project/management team.
Analyzes and determines test dependencies including QA environment, QA tools, training, build and deployment plans, and communication processes.
Analyzes relevant business content and participates in requirement gathering sessions; provides input on requirement and design documents; assesses requirements for testability, clarity, purpose, inherent ambiguity, contradictory functions, and implementation.
Develops, documents, and leads the Defect Management process.
Ensures test cases are traceable to originating story/requirement and those tests fully test feature requirements and/or user story acceptance criteria.
Manages defects appropriately by assigning, monitoring, and providing timely communication through the defect lifecycle.
Conducts QA risk management process throughout the test plan phase defining and differentiating between risk, defect, and issue.
Assists teammates in growing and developing the skills necessary to grasp application concepts and tool suite.
Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions.
Coordinates and oversees test team activities for in-house, onshore, and offshore testing of multiple initiatives.
Participates in requirements and user story review; ensures the appropriate acceptance criteria are included and approved globally.
Creates and gains project approval on project test plans.
Creates and/or oversees the creation and approval of project test cases and QA-related documentation.
Executes tests and records results; works with others to identify and resolve defects.
Assists with automating and executes automated test cases.
Oversees or generates all QA-related documentation.
Ensures adherence to standardized QA policies, processes, and documentation standards.
Ensures that QA processes and procedures for test environments are followed, and that the integrity of the various environments are not compromised.
Executes test cases, defect management, and adherence to test schedule.
Attends and/or facilitates daily standup meetings and provides status updates.
Provides weekly QA project status reports.
Helps to mentor and develop skills in others.
Attends all sprint completion meetings and demos to stakeholders.
REQUIRED
Minimum 5 years’ experience in software testing and leadership capacity.
Minimum 5 years’ functional and back-end testing of eCommerce websites, mobile application, mini program and backend applications.
Minimum 5 years’ hands-on experience using industry standard software QA tools.
Strong knowledge of SDLC and SQA methodology, as well as experience testing on an Agile team.
Experience leading QA teams.
Experience in eCommerce Solutions, specifically SAP Commerce Platforms.
Excellent troubleshooting, analytical, and problem solving skills.
Excellent organizational and planning skills, with experience building tactical plans.
Ability to produce effective software test plans and test cases.
Familiar with source code, version management, and code deployment standards; and ability to utilizes this knowledge.
Solid understanding of build tools and software configuration management standards.
High level understanding of design/development methodologies and project management concepts.
Ability to work effectively and produce consistent results with minimum supervision.
Strong communication skills with ability to communicate with all levels of the organization from senior management down to staff level.
Proven leadership skills; demonstrated team-building skills with ability to influence and motivate team members that report to other groups in the organization.
Strong work ethic, positive attitude, and excellent collaboration skills.
Flexible; able to change priorities quickly, focus on new ones without distraction; able to deal with conflict and work under pressure to meet deliverable dates/timelines.
Ability and willingness to travel internationally and adjust work hours to accommodate international teams.
Scheduling flexibility to meet the needs of the business in a 24x7x365 operations environment - evening, weekend, and holiday work.
Recommended
Degree in Computer Science or in a related technical field preferred.
Experience with projects focused on infrastructures and software solutions.
SQA experience working within an iterative development framework.
Knowledge of French, Spanish, Korean, and Mandarin is a plus.
Proficient in the use of Google products: email, spreadsheet, document, presentation, and analytics.
- Understanding of web services, SOAP, REST and XML concepts and technologies.
- Experience with programming languages Flutter and Java.
- Experience using industry standard software QA and automation tools such as Jenkins, SauceLabs, Selenium, Java libraries Selenium Webdriver, Cucumber BD, Appium and REST Assured.
Required Documents
- Cover Letter
- Resume
California applicants, please click here to review the Costco Applicant Privacy Notice.
Pay Ranges:
Level 3 - $105,000 - $135,000
Level 4 - $125,000 - $160,000
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .
