Senior Data Analyst

Job Description:Senior Data Analyst
Why Guaranteed Rate is the BEST Place to Work
As a titan in mortgage lending and digital financial solutions, Guaranteed Rate Companies proudly operates with more than 6,400 employees stationed across over 800 branches nationwide, including Washington, D.C. Founded in the year 2000, we’ve assisted more than 1 million homeowners with their home purchase loans and refinances. In 2022 alone, we managed a total loan volume exceeding $33 billion. But we’re more than just numbers; we’re about innovation, offering competitive rates, and delivering customer service that’s second to none. Our accolades include Inside Mortgage Finance’s Second Largest Retail Originator for 2023, Chicago Agent’s Lender of the Year for the 7 th consecutive year, Scotsman’s Guide 2022 ranking for having more top originators than any other lenders, NerdWallet’s Best Lenders for Low and No-Down-Payment Mortgages of 2022, and Forbes’ Best Online Lender for First-Time Homebuyers in 2022. For more information, visit rate.com.
What Makes Our Team Awesome
We are a gritty group of passionate technologists on a mission to dominate the mortgage world!
The Information Technology Team within Guaranteed Rate passionately and consistently puts our customers first. We are building the latest technology to help create the best mortgage experience on the planet and get your mortgage, your way, anytime, anywhere. Whether that is improving our digital mortgage platform, automating loan coordination, and underwriting processes, or building out the latest marketing and customer engagement platform, we’re doing it all. We build high-performing, self-organized, cross-functional agile teams that operate with minimal hierarchy. Information Technology team members hold themselves and others accountable and live and breathe the tenets of autonomy, mastery, and purpose.
What’s the Role?
The Senior Data Analyst will have a diverse set of responsibilities supporting the design / build of data platforms that enable revenue generation, operational execution, reporting, strategic analysis and next generation Artificial Intelligence / Machine Learning. You will have the opportunity to leverage your data analysis and design skills to help Guaranteed Rate deliver upon the organization’s Data Strategy and Data Management Program. You will work cross-functionally across departments and enhance existing data platforms and build new information infrastructure that helps the business uncover insights, make clear visualizations, tell compelling stories, and drive action and outcomes. The ideal candidate is action-oriented and leverages their experience and academic training to pragmatically tackle complex data problems, including addressing regulatory obligations. The Guaranteed Rate Data Office engages with a diverse array of stakeholders including both business and technology teams. The Senior Data Analyst will deliver data platforms that help the organization realize data-driven decisions and operational optimization.
Responsibilities:
Analyze customer data to develop actionable insights to drive customer behavior and operational efficiencies.
Partner with Technology and Data Engineering resources to design, build and implement data platforms in support of analytics, reporting, marketing, operations, etc.
Conduct root-cause data analysis to identify patterns and trends.
Explain data anomalies, develop data visualizations and reporting to drive key messaging and recommendations.
Deliver data-centric process improvement both individual teams and cross-organization / multi-stakeholder projects.
Assists delivering the design, development, and maintenance of databases, data marts and dashboard tools; Orchestrates data quality / integrity improvements for critical data elements.
Lead the creation of a Marketing Performance Dashboard from finding the data, creating insights, and translating into visualization for ongoing use by the Marketing Team
Lead effort in creating executive level visualization dashboards for reporting to high-level stakeholders, including the CEO.
Support strategic projects related to new product deployment and customer-level aggregation deliverables.
Support Marketing data extracts, campaign execution including segmentation analysis. Provide observations and business context to deliver meaningful insights to business leads related to campaigns/offers.
Qualifications:
6+ years of progressive professional work experience building data platforms; expertise supporting/executing reporting & analytics, including working in teams of data analytic resources.
Hands on experience with SQL, Tableau, Sisense or other BI Tools.
Hands on experience with Python is a plus.
Experienced building presentations with actionable insights .
Experience and a working understanding of data profiling tooling and data analysis methodologies to understand data quality and identify data concerns.
Expertise with campaign execution tools and business processes, including data integration and data extraction processes.
Advanced understanding and proven experience using data management concepts, data normalization and ETL development.
Strong verbal and visual communication skills to present and explain data strategies, data deliverables and data analytic insights.
Expertise in examining and explaining data to different levels of Marketing Team contributors – from junior level to.
Excellent attention to detail and accuracy.
You thrive in a fast-paced, sometimes ambiguous environment with a team of overly ambitious colleagues using data to turn ambiguity into clarity.
You’re eager to bring structure to the team through better data-driven decision making and understand how data-driven decisions can make a difference in daily efficiencies, brand building, and strategic marketing efforts.
Other Useful Details
Employee Type
Full-Time
Salary + Incentive Pay
Pay Range: $100,000-$140,000 annual pay + bonus and/or commissions
Location
Preferably Hybrid, or Remote
Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.