Senior Cloud Engineer

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About Zello
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we're the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We're proud to serve the frontline, we're privileged to connect people in times of crisis across the globe, and we're honored to support first responders.
And this is where you come in.
Who you are
We are looking for a skilled Senior Cloud Engineer to join our platform team to help us build scalable systems that maintain stability, optimize performance, and improve our development experience. You will be responsible for setting up a modern cloud infrastructure at Zello, automating and improving the development and deployment process, and providing operational engineering support. If you have a solid background in cloud infrastructure and DevOps engineering, we'd love to speak with you!
We offer a high freedom/high responsibility work environment, competitive salary, and generous stock options.
After your first year, you will

• Own observability, alerting, and diagnostic review in all environments
• Build and configure new deployment tools and infrastructure in various cloud environments, such as AWS, IBM, and GCP.
• Engage with various engineering teams to modernize the development environments, automate and improve development and release processes, and accelerate software development.
• Measure and optimize system performance to push our capabilities forward, get ahead of customer needs, and innovate to improve continually.

What you'll do

• Design, build, and optimize comprehensive automation systems that manage web and backend services and data infrastructure platforms.
• Manage and develop continuous integration and deployment solutions for production applications across multiple cloud providers and work with 3rd party consulting service providers.
• Implement monitoring solutions to identify system bottlenecks and production issues and implement data storage schemas such as clustering to maximize performance.
• Proactively anticipate modernizing Zello's platform infrastructure and application services, adopting DevOps best practices.

What you'll bring

• BSc in Computer Science or equivalent experience
• At least seven years of working experience as a DevOps Engineer or Cloud Engineer
• Ample knowledge and experience in system automation, deployment, and implementation
• Proficiency with terraform and IaC
• Experience using Linux and configuration, automation, and monitoring tools
• Experience with cloud infrastructure, such as AWS or GCP
• Experience in software development and tools and languages like Python, MongoDB, Shell scripting, MySQL, and Git
• Experience with application modernization is a big plus
• Problem-solving attitude and flexible mindset
• Collaborative team spirit

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so you're able to pursue and enjoy what matters most to you. And of course, we wouldn't be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.